Isaac Montoya
Riverside
Summary
I am a newly graduated medical assistant who is seeking an opportunity to become a long -term and valued asset to your team. I have a strong desire to provide the highest level of patient care and dedication to my profession. With my considerable knowledge and experience concerning healthcare, sense of responsibility, and positive skills, I aim to continue to offer my best services to the employer while offering excellent patient care. My strengths include my courage, compassion, confidence, and my ability to communicate efficiently in both English and Spanish.
Overview
8
8
years of professional experience
Work History
PH Trainer
FedEx
11.2022 - Current
- Developed and delivered training programs to enhance employee performance and operational efficiency.
- Facilitated onboarding sessions for new hires, ensuring compliance with company policies and procedures.
- Assessed training needs through feedback and performance evaluations to tailor instructional materials.
- Collaborated with management to identify skills gaps and design targeted training initiatives.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Reports safety concerns to leadership and works collaboratively to implement a new workflow that aligns with safety regulations.
Lead Floor Installer
Flooring Mart
01.2018 - 11.2022
- Installed various flooring types, ensuring alignment with industry standards and customer specifications.
- Operated and maintained installation tools, enhancing efficiency and safety on job sites.
- Collaborated with clients to determine design preferences and flooring options, providing expert recommendations.
- Assisted in training new installers on proper techniques and safety protocols, improving team performance.
- Ensured compliance with safety regulations during all phases of installation, minimizing workplace hazards.
- Kept site work safe and in line with budget, schedule, and applicable building codes.
- Analyzed user feedback to gather input and identify areas required for improvement.
Lead Sales/Backroom Manager
Hot Topic
11.2017 - 12.2018
- Oversaw inventory management processes, ensuring accurate stock levels and efficient product organization.
- Optimized storage space utilization, ensuring proper arrangement of items for easy access and retrieval.
- Trained and mentored staff on backroom procedures, enhancing team performance and operational efficiency.
- Implemented best practices for merchandise handling, reducing damage rates and improving workflow.
- Coordinated with sales teams to optimize product availability, aligning backroom operations with store demand.
- Maintained a safe and clean working environment by enforcing strict adherence to safety protocols and guidelines.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands
Education
Medical Assistant
American Career College
Ontario, CA04-2026
High School Diploma -
Summit High School
Fontana, CA05-2014
Skills
- New hire training
- Planning and coordination
- Public speaking
- Creative problem solving
- Spanish Speaker
- Reliable and trustworthy
- Self-motivated
- Hardworking
Timeline
PH Trainer
FedEx
11.2022 - Current
Lead Floor Installer
Flooring Mart
01.2018 - 11.2022
Lead Sales/Backroom Manager
Hot Topic
11.2017 - 12.2018
Medical Assistant
American Career College
High School Diploma -
Summit High School