Isaac Laing
Saint John,NB
Summary
Driven and adaptable, I excelled at Ed's Landscaping and Kawartha Food Share, enhancing customer satisfaction and landscape aesthetics through expert plant care and exceptional service. Skilled in heavy equipment operation and team collaboration, I consistently improved project efficiency and safety, showcasing a strong work ethic and problem-solving abilities.
Overview
1
1
year of professional experience
Work History
Landscape Worker
Ed's Landscaping
12.2017 - 03.2018
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
- Handled hedge, bush, and shrub trimming.
- Performed planting, watering, mulching, and edging of lawns.
- Enhanced curb appeal by maintaining and improving landscape features such as lawns, gardens, and walkways.
- Developed strong client relationships by addressing concerns or requests promptly and providing excellent customer service throughout projects.
- Contributed to team efficiency by effectively communicating project updates and collaborating on task assignments.
- Ensured safety on job sites by following proper procedures for operating power tools and heavy equipment.
- Supported team members in completing tasks efficiently by sharing expertise on plant care, landscape design principles, and best practices for maintaining healthy landscapes.
- Assisted with weekly project planning and crew scheduling.
Front Counter Crew Member
Kawartha Food Share
01.2017 - 12.2017
- Managed time effectively during busy shifts, prioritizing tasks based on urgency and importance.
- Enhanced customer satisfaction by providing friendly and efficient service at the front counter.
- Maintained a clean and organized workspace for better efficiency during peak hours.
- Demonstrated adaptability by rotating between various stations as needed, optimizing team performance.
- Promoted a welcoming atmosphere through friendly interactions with both new and returning customers.
- Addressed customer inquiries and resolved issues in a timely manner, fostering positive experiences.
- Utilized strong communication skills to relay accurate information regarding allergens and dietary restrictions to kitchen staff.
- Prepared customized orders efficiently while paying close attention to detail, resulting in satisfied customers.
- Delivered exceptional service under pressure during high-traffic periods without compromising quality or efficiency.
- Increased order accuracy by meticulously following each customer''s requests and preferences.
- Participated in regular training sessions to stay updated on menu offerings and company policies.
- Handled customer complaints professionally, working towards resolutions that benefited both the business and the individual involved.
- Led efforts to maintain store cleanliness throughout the day, contributing to a pleasant dining environment for customers.
- Assisted with inventory management tasks, ensuring adequate stock levels for daily operations.
- Ensured food safety standards were consistently met by adhering to proper handling, storage, and preparation procedures.
- Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly.
- Managed multiple tasks in high-volume environment.
- Responded quickly to customer inquiries, answering questions and offering insight into products.
- Helped train new staff on company policies, procedures and standards, boosting productivity.
Education
High Scool Diploma - Science
Thomas's A Stewart's Secondary School
Toronto, ON09.2019
Skills
- Seasonal maintenance
- Heavy Equipment Operation
- Pest Control
- Irrigation Systems
- Strong Work Ethic
- Heavy Lifting
- Lawn mowing proficiency
- Equipment Maintenance
- Responsible and Punctual
- Lawn Care
- Debris Removal
- Weeding and edging
- Team Collaboration
- Flexible and Adaptable
- Physically Fit
- Jobsite Safety
- Customer Service
- Debris collection
- Power Tool Usage
- Weather Tolerance
- Safe Chemical Handling
- Lawn Mowing
- Planting flowers and bushes
- Work Organization and Prioritization
- Weeding gardens
- Leaf raking and mulching
- Team Leader
- Creative Thinking
- Watering lawns and trees
- Team Collaboration and Cooperation
- Problem-Solving
- Seasonal maintenance
- Active Listening
- Landscape Maintenance
- Riding Mowers
- Planting Flowers and Bushes
- Team Goals
- Work Site Cleaning and Organization
- Flower Planting
- Debris and Snow Removal
- Debris Collection
- Walkway Cleaning
- Organizational Skills
- Customer Satisfaction
- Customer Inquiries
- Seed and Bulb Planting
- Adaptable and Flexible
- Feedback Acceptance
- Sidewalk and Driveway Upkeep
- Customer Relationships
- Litter Removal
- Ditch Digging
- Client Care
Languages
English
Native or Bilingual
Timeline
Landscape Worker
Ed's Landscaping
12.2017 - 03.2018
Front Counter Crew Member
Kawartha Food Share
01.2017 - 12.2017
High Scool Diploma - Science
Thomas's A Stewart's Secondary School
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