Isaac Hernandez
Visalia
Summary
Hardworking and reliable, professional with strong customer service experience and the ability to quickly learn new systems and processes. Known for being a team player, maintaining a positive attitude, and handling responsibilities efficiently in fast paced environments.
Overview
5
5
years of professional experience
2021
2021
years of post-secondary education
Work History
Vendor
Samsung
Visalia
06.2023 - 03.2026
- Guided customers through product selections, increasing sales through personalized recommendations mostly in Home Theater
- Demonstrated TVs and audio systems to customers to highlight features and drive purchase decisions
- Managed high volume cash and card transactions with accuracy
- Open new credit card lines
- Handled transactions exceeding $5000+ each shift
- Build strong relationships with customers through consultative selling, leading to repeat business
- Move bulk stacks of TVs on sales floor
- Restock consistently to keep work area ready to sell
Sales Advisor
Best Buy
Visalia
11.2022 - 05.2023
- Check out customers at register
- Restock snack area
- Ask for surveys and memberships to get returning customers
- Carry out curbside pickups
- Do returns in customer service
Forklift Operator
Tucker Rocky Distributing
Visalia
05.2022 - 10.2022
- Conducted daily inspection of forklifts for safe operation
- Performed accurate cycle counts on merchandise
- Used handheld scanners for warehouse management on stock
- Unloaded and loaded pallets of merchandise from trucks to transport items to staging areas
Crew Member
Jack in the Box
Visalia
02.2021 - 03.2022
- Grill and fryer cook
- Order taker
- Frequently cleaned work area and equipment, wiped off tables/countertops, swept floors
- Completed daily quality control checklist as grill cook by making sure grills/fryers worked properly
Education
Redwood High School
Visalia, CaliforniaSkills
- Strong verbal and active listening skills
- Able to work independent or team collaboration
- Customer service and relationship building
- Computer proficient
- Food Handlers Safety License, 02/2021
- Forklift/OP Drivers Certification, 05/2022
Timeline
Vendor
Samsung
06.2023 - 03.2026
Sales Advisor
Best Buy
11.2022 - 05.2023
Forklift Operator
Tucker Rocky Distributing
05.2022 - 10.2022
Crew Member
Jack in the Box
02.2021 - 03.2022
Redwood High School