Isaac Gonzales
Anaheim
Summary
Reliable and detail-oriented professional with experience in customer service, crowd management, and fast-paced operational environments. Proven ability to lead teams, supervise daily activities, and maintain safety and organization in both recreational and large-scale event settings. Skilled in communication, problem-solving, and working collaboratively to meet performance goals under pressure. Currently pursuing a Bachelor of Science in Finance & Economics, with additional experience in logistics, warehouse operations, and guest services.
Overview
5
5
years of professional experience
Work History
Ticket Taker
Angels Stadium
Anaheim, CA
02.2026 - Current
- Verified ticket authenticity before entry to ensure compliance with stadium policies.
- Assisted guests in locating their seats, enhancing overall event experience.
- Greet and assist high volumes of guests in a fast-paced event environment
- Collaborated with security staff to maintain a safe and organized entry process.
Package Handler
FedEx
Anaheim, CA
10.2025 - Current
- Load, unload, and sort packages using warehouse equipment and scanners
- Ensure accurate package tracking and routing for on-time delivery
- Work in a high-speed environment while maintaining safety standards
- Collaborate with team members to meet daily performance goals
- Loaded and unloaded packages efficiently, ensuring timely processing and distribution.
- Utilized scanning technology to track shipments, enhancing accuracy in package processing.
Lead Recreation Aide
Valley-wide Recreation And Park District
Menifee, CA
07.2021 - 09.2025
- Supervised daily activities and ensured a safe environment for participants
- Led teams of staff and coordinated recreational programs and events
- Managed crowd control and enforced rules to maintain safety and organization
- Provided customer service to community members and resolved issues professionally
- Assisted with setup, equipment use, and facility operations
Education
Bachelor of Science - Finance
California State Polytechnic University, Pomona
Pomona, CA01-2027
Associate of Science - Business Administration
Mt. San Jacinto College
San Jacinto, CA01-2024
Skills
- Skills
- Leadership & Team Supervision
- Customer Service
- Crowd Management
- Warehouse Equipment Operation
- Scanner & Tracking Systems
- Teamwork & Communication
- Time Management
- Attention to Detail
- Reliability and punctuality
Timeline
Ticket Taker
Angels Stadium
02.2026 - Current
Package Handler
FedEx
10.2025 - Current
Lead Recreation Aide
Valley-wide Recreation And Park District
07.2021 - 09.2025
Bachelor of Science - Finance
California State Polytechnic University, Pomona
Associate of Science - Business Administration
Mt. San Jacinto College