Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Isaac Egede

Ajax,ON

Summary

Efficient Technical Support Engineer, experienced with a wide-array of technologies, looking to bring superb problem-solving and analytical skills to a new team. Adept at providing excellent tech support to companies with professional and exceptional telephone etiquette. Great business writing and verbal communication skills with a very flexible schedule.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Business Development Officer

Palette Business Solutions
Surulere
02.2022 - 04.2024
  • Reduced process lags by training employees on best practices and protocols.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Led the project for the design and deployment of the official company e-commerce website, which generated a 20% boost in sales.
  • Regularly provided Cybersecurity (Technical Support) to businesses, which enabled me to understand customers better and assist them in building and deploying resilient and secure endpoints for their on-premises Microsoft Windows servers, Microsoft Exchange servers, and office devices using Kaspersky Security.

AWS Cloud Practitioner Intern

ALX Africa
Lagos, Ikeja
05.2023 - 03.2024
  • Advised on project costs, concepts or design changes.
  • Selected appropriate AWS service based on compute, data or security requirements.
  • Optimized storage costs by configuring lifecycle rules for objects stored in S3 buckets according to their usage patterns.

Software Engineering Intern

Xpress Payments Solutions Ltd
Ikeja
01.2020 - 06.2020
  • Implemented automated testing procedures to improve code quality.
  • Analyzed user needs and software requirements to determine design feasibility.
  • Reviewed project requirements to identify customer expectations and resources needed to meet goals.
  • Conferred with project managers and other stakeholders to fully understand software design specifications and plan optimal development approaches.

Education

Post-Degree Certificate - Cloud Data Management

Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON
08-2025

Bachelor of Science - Computer Science

Babcock University
Nigeria
03-2022

Skills

  • Amazon Web Services
  • Oracle Cloud
  • EC2
  • Cloud Networking
  • ELB & Scaling
  • Amazon S3
  • Python
  • Windows & Linux

Accomplishments

  • ALX Africa Cloud Practitioner Programme Scholarship (USD $7,500)

Certification

  • AWS Cloud Practitioner (AWS)
  • AWS Solutions Architect - Associate (AWS)
  • Architecting Solutions on AWS (Coursera)
  • Certified Professional: Kaspersky Endpoint Security Cloud (Kaspersky)
  • Hands-on Introduction to Linux Commands and Shell Scripting (Coursera)
  • Oracle Cloud Infrastructure 2023 Certified Foundations Associate (Oracle)
  • Oracle Cloud Infrastructure Certified Multicloud Architect Associate (Oracle)
  • IBM Introduction to Technical Support (Coursera)

References

References available upon request.

Timeline

AWS Cloud Practitioner Intern

ALX Africa
05.2023 - 03.2024

Business Development Officer

Palette Business Solutions
02.2022 - 04.2024

Software Engineering Intern

Xpress Payments Solutions Ltd
01.2020 - 06.2020

Post-Degree Certificate - Cloud Data Management

Conestoga College Institute of Technology And Advanced Learning

Bachelor of Science - Computer Science

Babcock University

Similar Profiles

CREATE PROFILE
Isaac Egede