Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Isaac Daniel Diaz

San Juan Capistrano

Summary

Service-oriented Hospitality Worker known for high productivity and efficient task completion. Specialize in customer service, conflict resolution, and time management. Excel in communication, adaptability, and teamwork to enhance guest experiences and support operational goals.

Overview

5
5
years of professional experience
2023
2023
years of post-secondary education

Work History

Sales Associate

Jacks surf shop
Dana Point
11.2020 - 05.2022
  • Maintained organized and visually appealing merchandise displays.
  • Processed sales transactions using point-of-sale systems.
  • Helped customers find specific products, answered questions, and offered product advice.

Restaurant Waiter

Harpoon Henry's Seafood Restaurant
Dana Point
08.2022 - 09.2024
  • Provided excellent customer service in a fast-paced seafood restaurant environment.
  • Took food and drink orders accurately from customers at tables.
  • Delivered food and beverages promptly to ensure guest satisfaction.

Head Waiter

Coastal Kitchen
Dana Point
11.2024 - 09.2025
  • Managed dining room operations to ensure exceptional guest experiences.
  • Trained and mentored junior waitstaff on service standards and procedures.
  • Coordinated with kitchen staff to ensure timely food preparation and delivery.

Education

Dana Hills High School
Dana Point, California

Skills

  • Product knowledge
  • Effective communication
  • Hospitality and accommodation
  • Customer engagement
  • Exceptional customer service
  • Service prioritization

Languages

Spanish
Full Professional

Timeline

Head Waiter

Coastal Kitchen
11.2024 - 09.2025

Restaurant Waiter

Harpoon Henry's Seafood Restaurant
08.2022 - 09.2024

Sales Associate

Jacks surf shop
11.2020 - 05.2022

Dana Hills High School
Isaac Daniel Diaz