Isaac Diaz

Equipped to manage different types of emergency situations, build alliances and screen for specific services. Excellent multitasking, organizational and conflict resolution skills. Energetic and motivated to assist anyone in crisis. Trained to respond to inbound calls and texts. Responsive to individual's personal requirements and customize support approaches. Good documentation, assessment and resource management skills. Well-qualified crisis response team member well-versed in applying skills to bring calm to critical situations. Familiar with active listing, interpersonal communication and collaborative problem-solving techniques. Focused on providing vital support to all callers. Bilingual interpreter with background in legal and medical settings. Experience includes facilitating communication between English and Spanish speakers, ensuring accurate translation of complex information. Strengths lie in cultural sensitivity, active listening, and clear verbal communication skills. Previous work has contributed to effective cross-cultural interactions and improved understanding between parties.