Isaac Cornelius
Los Gatos
Summary
Experienced recruiting leader well-versed in finding qualified candidates to close workforce gaps. Proficient in both offline and online recruitment strategies. Desiring a long-term position with the opportunity to grow with the team.
Overview
7
7
years of professional experience
Work History
Sales Associate
The North Face Inc.
Palo Alto
11.2024 - Current
- Maintained up-to-date knowledge of store merchandise and policies.
- Answered customer inquiries regarding product features, pricing, and availability.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Handled returns and exchanges according to company policies.
- Developed trusting relationships with customers by making personal connections.
Adolescent Subsatnce Abuse RADT
The Camp Recovery Center
Scotts Valley
01.2024 - 06.2024
- Facilitated psychoeducational groups designed to address the effects of substance abuse on adolescent development.
- Identified treatment goals based on individual diagnosis and history.
- Identified problem areas impacting participants' ability to successfully complete treatment.
- Attended professional conferences and workshops related to adolescent substance abuse counseling.
- Collaborated with other healthcare professionals to coordinate comprehensive care for clients.
- Organized treatment projects that focused on problem solving skills and creative thinking.
Route Manager
Custom Touch Vending LLC
San Jose
07.2021 - 12.2023
- Negotiated with carriers and warehouse operators for services and preferential rates.
- Resolved conflicts between customers and delivery personnel in a professional manner.
- Trained new employees on proper safety protocols when operating vehicles.
- Monitored inventory levels in order to anticipate customer needs and adjust routes accordingly.
- Consistently met company and department objectives within budget and time constraints.
General Manager
Cinelux Theaters
San Jose
01.2018 - 07.2021
- Prepared staff work schedules and assigned team members to specific duties.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
- Recruited, interviewed and hired qualified staff for open positions.
- Administered employee discipline through verbal and written warnings.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
Education
Associate of Science - Addiction Counseling
San Jose City College
San Jose02-2030
Skills
- Teamwork and collaboration
- Customer engagement
- Business development
- Verbal and written communication
- Dispute mediation
- Disability hiring initiatives
- Staff hiring and management
- Competency-based hiring
- Hiring strategy
- Staff hiring and retention
Affiliations
- Bass player for Mountain Bible worship team and Sunday school teacher
- Volunteer class parent for my 8 year olds 2nd grade class
- Bass player for Mission Street Bluegrass band
Timeline
Sales Associate
The North Face Inc.
11.2024 - Current
Adolescent Subsatnce Abuse RADT
The Camp Recovery Center
01.2024 - 06.2024
Route Manager
Custom Touch Vending LLC
07.2021 - 12.2023
General Manager
Cinelux Theaters
01.2018 - 07.2021
Associate of Science - Addiction Counseling
San Jose City College
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