Isaac Centeno
Oxnard
Summary
Sales professional committed to providing excellent customer service and driving sales results. Expertise in managing transactions, addressing customer inquiries, and maintaining product knowledge. Known for fostering teamwork and adapting to changing business needs. Effective communicator with friendly and approachable demeanor.
Overview
9
9
years of professional experience
Work History
Counter Sales Representative
Ferguson Enterprises LLC
03.2023 - Current
- Maintained a clean and organized store environment for an enhanced shopping experience.
- Welcomed customers and offered immediate assistance in line with business policies.
- Answered telephone calls to offer information and promote business products.
- Consulted with customers to uncover unique needs and match to best-fit product or service solutions.
- Finalized sales by completing payments and required paperwork.
- Restocked, rotated and visually merchandised products for maximum sales.
- Informed customers about important policies and conditions on sales.
- Achieved personal sales goals with great upselling and cross-selling abilities.
- Developed strong product knowledge to confidently answer customer inquiries and provide accurate information.
- Handled returns or exchanges professionally while adhering to company policy guidelines.
- Processed transactions accurately, ensuring correct pricing and inventory updates.
Warehouse Associate
Ferguson
03.2022 - Current
- Pick and stage product for upcoming orders
- Use RF scanner to ensure product is correct
- Understand and troubleshoot customer needs
- Use HighJump Software and programs to make and process orders
Freight Driver/Salesman
Avina Produce
02.2018 - 03.2022
- Operated forklift to load daily materials
- Distributed material to field workers
- Loaded and delivered produce to designated clients
- Negotiated sales with clients for daily harvest of produce inventory
Youth Leader
Iglesia Sembradores de Cristo A.D.
06.2017 - 07.2019
- Created weekly bible study lessons along with interactive games and activities
- Hosted events for youth ministry
- Supervised children's ministry
- Attended monthly leadership meetings and workshops
Furniture Installer
Modular Systems Specialist
01.2016 - 02.2018
- Loaded staged product onto trucks using forklift and pallet jack
- Unloaded product at jobsite and built per pre-laid out plan
- Communicated via landline to contacts on military bases
Education
High School Diploma -
Adolfo Camarillo High school
06.2015
Skills
- Communication - Able to communicate in a respectful and professional manner both verbally and in a written format
- Strong Work Ethic - Honest, punctual and reliable
- Leadership - Prioritizing listening to my team members and collaborating in an effective manner
- Collaboration Skills - Works well with others
- Returns handling
- Building rapport
- Time management
Languages
Spanish
Native or Bilingual
Timeline
Counter Sales Representative
Ferguson Enterprises LLC
03.2023 - Current
Warehouse Associate
Ferguson
03.2022 - Current
Freight Driver/Salesman
Avina Produce
02.2018 - 03.2022
Youth Leader
Iglesia Sembradores de Cristo A.D.
06.2017 - 07.2019
Furniture Installer
Modular Systems Specialist
01.2016 - 02.2018
High School Diploma -
Adolfo Camarillo High school
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