Isa Kim
New Westminster,Canada
Summary
Experienced sales service assistant for enhancing customer experiences and organization skills. Skilled in customer service, resolving issues promptly, and building lasting consumer relationships. Seeks solutions to problems and applies extensive knowledge to findings. Can highly manage multi-tasking, lead group discussions, and manage projects.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
Work History
Part Time Key Holder
MUJI
Richmond
11.2024 - 12.2024
- Assign sales associates with the tasks to increase the store environment.
- Supervise part-time associates to not make mistakes or confuse work.
- Responded proactively to customer complaints, leading to improved relations.
- Created and implemented inspiring selling initiatives to enhance overall customer experience.
- Maintained visual merchandising standards to attract potential customers.
- Provided training to new staff members, fostering a team-oriented environment.
- Exercised decision-making and multitasking capabilities as an elevated team member, prioritizing tasks.
Sales associate / Cashier
MUJI
Richmond
07.2023 - 10.2024
- Associate customers by responding to inquiries and locating products.
- Help coworkers if needed to increase work efficiency in a fast-paced environment.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Identified discrepancies in stocks through regular inventory management.
- Supported marketing initiatives by setting up promotional displays.
- Coordinated multiple priorities in fast-paced, dynamic environment.
- Operated cash registers with accuracy and processed cash and card transactions.
- Enhanced customer experience through all communication channels through professionalism and product knowledge.
Education
Ontario College Diploma - Service Management - Global Tourism Business Major
Seneca College
Toronto, Ontario 10.2020 - 08.2022
Skills
- Time management
- Communication skills
- MS Office Suite
- Flexibility in task handling
- Multitasking and prioritization
Languages
English
Fluent
Korean
Native
Chinese (Mandarin)
Elementary
Affiliations
- Musical instrument
- SF Movies
- Novel
Timeline
Part Time Key Holder
MUJI
11.2024 - 12.2024
Sales associate / Cashier
MUJI
07.2023 - 10.2024
Ontario College Diploma - Service Management - Global Tourism Business Major
Seneca College
10.2020 - 08.2022
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