Isa Gulka
Summary
Resourceful and innovative Learning Experience Designer with over ten years of experience in eLearning and curriculum development for a wide variety of clients. Offering insightful analysis of content and design to create value-added learning programs that achieve desired business outcomes. Strong communication and interpersonal skills to build relationships with stakeholders and assess learning needs.
Overview
10
10
years of professional experience
Work History
INSTRUCTIONAL DESIGNER
Xpan
07.2022 - 05.2023
- Wrote storyboards and designed eLearning, digital training resources, and assessments for clients
- Researched and developed content for immersive learning and initiatives
- Created eLearning prototypes and documentation for digital learning resources
- Lead internal XR group to transition projects from traditional eLearning to virtual reality
- Liaised with subject matter experts to design project elements and developed training courses
- Provided coaching and mentoring to employees
- Analyzed and evaluated training effectiveness and program outcomes
- Effectively implemented best training practices and adult learning principles in planning and creation of instructional materials
LEARNING EXPERIENCE DESIGNER
Geotab
07.2021 - 06.2022
- Designed eLearning, digital training resources, and assessments for internal and external clients
- Researched and developed content for Sales, Onboarding, and Product training initiatives
- Conducted needs assessments and created process documents for digital learning resources
- Developed training courses, videos, and job aids for software interface updates
- Project-managed stages of training course design projects with internal subject matter experts
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions
- Developed and implemented successful onboarding program
- Used Articulate 360 to design training for employees and templated designs to increase departmental efficiency
HR SPECIALIST - LEADERSHIP
CMHC
05.2020 - 05.2021
- Project managed training initiatives with external vendors and internal subject matter experts
- Designed eLearning, interactive tools and learning resources for internal clients
- Advised clients during training development for virtual workshops and digital learning using design thinking principles and best practices for user experience
- Liaised with Accenture to develop training resources for software and change management projects
- Designed storyboards and researched content for leadership and diversity and inclusion training initiatives
TRAINING ADVISOR
Ubisoft
09.2017 - 06.2019
- Designed curriculum, assisted with course development and training programs in worldwide studio operations
- Conducted needs assessments and advised communities on training requirements, conversion of in-person ILT courses to virtual classroom format
- Storyboarded, shot and edited training and marketing videos
- Created training courses and videos about artificial intelligence applications, liaised with internal Subject Matter Experts to co-produce internal training and external undergraduate course Agents intelligents pour jeux vidéo at École Polytechnique Montréal
- Wrote storyboards, designed and developed eLearning modules for programmers and studio staff
INSTRUCTIONAL DESIGNER
BGIS
07.2016 - 04.2017
- Designed storyboards and developed eLearning modules and training videos
- Conducted needs assessments and interviewed subject matter experts to create eLearning course content
- Wrote learning objectives, content, and assessment questions for compliance courses
- Created graphics and designed layout of interactive eLearning modules
- Assessed existing courses and created new content for Health, Safety and Environment eLearning courses
E-LEARNING COORDINATOR
Four Seasons Hotels And Resorts
08.2015 - 01.2016
- Liaised with subject matter experts to produce eLearning modules and videos
- Designed and developed sales and marketing training programs, including Salesforce
- Conducted needs assessments for in-class training, blended and eLearning courses
- Designed course interface and structure within LMS, including assessments
- Re-designed information architecture and content of sales and marketing intranet for efficiency
INSTRUCTIONAL DESIGNER
Carleton University
05.2014 - 07.2015
- Produced videos and eLearning modules, designed course structure, navigation, and interfaces
- Conducted needs assessments with university staff and instructors for undergraduate and graduate course development
- Designed and developed course elements within LMS, including assessments and evaluations
- Conducted Quality Assurance testing, provided technical support after course launch
USER EXPERIENCE RESEARCHER INTERN
Akendi
08.2013 - 12.2013
- Wrote personas and use case scenarios
- Conducted collaborative design sessions with clients using design thinking principles
- Designed wireframes and interactive prototypes of products, based on user-centred design principles and user feedback
- Assisted with user experience research and usability testing
- Summarized test data and selected user videos for client reports
Education
Certification -
University of Michigan/Coursera
USA06.2021
Master of Arts - Educational Technology
Concordia University
Montreal06.2014
Skills
- Client Needs Assessment
- New Employee Onboarding
- Curriculum Implementation
- eLearning / Course Development
- Corporate Leadership Training
- Facilitating Live Training Sessions
- Training Program Design and Development
- Video Storytelling
- Research and Usability Testing
- Designing Digital Course Materials
- Learning Management System (LMS) Administration
- Writing Employee Surveys
- Organizational Efficiency and Performance Improvement
- Articulate Storyline 360, Rise 360, Camtasia, Evolve, CoAssemble, Adobe Creative Suite: Photoshop, Premiere, and AfterEffects
Accomplishments
- Multi-talented experience designer who uses design-thinking principles to create engaging interfaces and training
- Deadline-sensitive and cost-conscious project manager with proven experience in all aspects of digital media, apps, video production, and eLearning
- User experience researcher and information designer skilled in creating interactive content with learner-centric focus
- Persuasive writer who can analyze issues and summarize trends on any topic
Timeline
INSTRUCTIONAL DESIGNER
Xpan
07.2022 - 05.2023
LEARNING EXPERIENCE DESIGNER
Geotab
07.2021 - 06.2022
HR SPECIALIST - LEADERSHIP
CMHC
05.2020 - 05.2021
TRAINING ADVISOR
Ubisoft
09.2017 - 06.2019
INSTRUCTIONAL DESIGNER
BGIS
07.2016 - 04.2017
E-LEARNING COORDINATOR
Four Seasons Hotels And Resorts
08.2015 - 01.2016
INSTRUCTIONAL DESIGNER
Carleton University
05.2014 - 07.2015
USER EXPERIENCE RESEARCHER INTERN
Akendi
08.2013 - 12.2013
Certification -
University of Michigan/Coursera
Master of Arts - Educational Technology
Concordia University