Isa China
Toronto,ON
Summary
Proactive and detail-oriented professional with experience at Brooklin Firewood, adept in GPS technology and inventory management. Excelled in enhancing customer satisfaction through effective communication and problem-solving. Demonstrated ability to work independently and collaboratively, ensuring timely and accurate deliveries. Achieved a consistent record of punctuality and safety, contributing to improved operational efficiency.
Overview
4
4
years of professional experience
Work History
Delivery Courier
Brooklin Firewood
07.2022 - Current
- Followed company policies and procedures during shift.
- Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Drove safely at all times to avoid accidents and harm.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Maintained accurate records of deliveries, promptly addressing any discrepancies or issues that arose.
- Verified package information to check for accuracy and completeness.
- Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
- Handled receipt, storage, identification and delivery of products for clients.
Stocker
Brooklin Firewood
06.2021 - 07.2023
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Performed inventory control, such as counting, and stocking merchandise.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Followed orders precisely for correct items, sizes and quantities.
Education
OSSD - 2023 -
Cedarbrae Collegiate Institute
Toronto, ONSkills
- Punctuality
- GPS technology
- Load organization
- Route planning
- Working independently
- Valid Driver's license
- Loading and unloading
- Heavy lifting
- Clean driving record
- Sorting
- Payment collection
- Team collaboration
- Inventory management
- Documentation
- Excellent driving skills
- Verbal and written communication
- Record keeping
Languages
English
Native or Bilingual
Gujarati
Limited Working
Timeline
Delivery Courier
Brooklin Firewood
07.2022 - Current
Stocker
Brooklin Firewood
06.2021 - 07.2023
OSSD - 2023 -
Cedarbrae Collegiate Institute
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