Isa Ali
Ottawa,Ontario
Summary
Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.
Experienced with overseeing complex operational functions and implementing process enhancements. Utilizes leadership skills to drive team collaboration and meet organizational benchmarks. Knowledge of strategic planning and resource management for optimal operational performance.
Overview
6
6
years of professional experience
Work History
Operations Manager
On-Demand Freight Forwarding Limited
08.2023 - 12.2024
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding, and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
Startup Founder
Nationwide Integrated Software
01.2020 - 12.2024
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Drove product development from concept to launch, ensuring alignment with customer needs.
- Built an extensive network of connections within the industry, facilitating collaboration and resource sharing among startups.
- Established strong partnerships with key industry players for greater market presence.
- Implemented effective marketing campaigns to increase brand recognition and attract new customers.
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
- Leveraged social media platforms for targeted advertising campaigns that boosted online visibility and brand awareness.
Lecturer
Federal University Lokoja
08.2018 - 08.2023
- Cultivated critical thinking skills through challenging assignments that required analysis, synthesis, and evaluation of information from various sources.
- Developed strong relationships with colleagues, collaborating on curriculum development and sharing best practices in teaching strategies.
- Evaluated student progress through regular assessments, providing detailed feedback for improvement and growth.
- Selected and designed lesson plans and curriculum to meet academic objectives.
- Increased student interest by incorporating real-world examples into lessons and connecting material to relevant experiences.
- Participated in conferences and professional development opportunities to stay up-to-date with latest trends in field.
- Mentored and advised students to explore career pathways based and amplify knowledge, skills and strengths.
- Arranged syllabus, developed schedule, and determined reading list for varied courses simultaneously, giving students appropriate time to complete assignments and absorb information.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Created and designed quizzes, tests and projects to assess student knowledge.
- Developed and implemented innovative teaching strategies to engage students in lectures and coursework.
Education
Master of Science - Physics
University of Ilorin
Ilorin01-2013
Bachelor of Science - Physics
University of Ilorin
Ilorin05-2008
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Operations monitoring
- Operational efficiency
Languages
English
Full Professional
Interests
- Supporting STEM education initiatives and mentorship programs
- Participating in cultural exchange programs and homestays
- Community Cleanup
Timeline
Operations Manager
On-Demand Freight Forwarding Limited
08.2023 - 12.2024
Startup Founder
Nationwide Integrated Software
01.2020 - 12.2024
Lecturer
Federal University Lokoja
08.2018 - 08.2023
Master of Science - Physics
University of Ilorin
Bachelor of Science - Physics
University of Ilorin
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