Irza Sagrero
Halifax,NS
Summary
Enthusiastic person with expertise in anticipating professional needs and proactively identifying and resolving problems.
Excellent costumer service and conflict management skills, focused on increasing team productivity. Hardworking and passionate job seeker with strong organizational skills, ready to help team achieve company goals.
Overview
16
16
years of professional experience
Work History
Fisher Processor
Barry Group
05.2021 - Current
- Verified product weight for internal quality control
and exportation to Japan, USA and Canada. - Maintened management of specific orders according to customer demand market.
- Streamlined sorting and storage processes for caught lobster , improving overall freshness and quality upon delivery.
- Maintained safe working environment for co workers members, ensuring adherence to safety protocols and regulations.
- Enhanced team collaboration by promoting open communication .
Restaurant Supervisor
Ermitano
07.2016 - 12.2020
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
- Improved customer satisfaction by ensuring consistent quality of food and service.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
Administrative Assistant
Valle Impresos
09.2008 - 02.2016
- Improved Internal accounting
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively.
Education
Bachelor's Degree - Tourism Services Administration
Universidad De Colima
Colima , México 07.2008
Skills
- Proficient with technology , general knowledge, Microsoft Office
- Display a willingness to discuss weakness and make improvements
- Display an ability to learn rapidly and adapt quickly to changing situations
- Demonstrate high standards off professional conduct
- Ability to work autonomously with minimum supervision
- Ability to multitask and prioritize
- Patience and Persistence
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Fisher Processor
Barry Group
05.2021 - Current
Restaurant Supervisor
Ermitano
07.2016 - 12.2020
Administrative Assistant
Valle Impresos
09.2008 - 02.2016
Bachelor's Degree - Tourism Services Administration
Universidad De Colima
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