Summary
Overview
Work History
Education
Languages
Timeline
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Iryna Zulaieva

Iryna Zulaieva

Dartmouth,Nova Scoyia

Summary

Flexible hard worker ready to learn and contribute to team success. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

12
12
years of professional experience

Work History

Psychologist

Private psychological practice
Mykolayv, Ukraine
12.2015 - Current
  • Built rapport and guided discussion with patients using therapeutic communication techniques.
  • Collected information necessary for psychological diagnosis by interviewing, observing and surveying patients.
  • Met with patients and provided diagnoses and consultations.
  • Talked with family members during period when patients could not self-advocate.
  • Trained newly hired psychologists on clinic standards and procedures.
  • Collected information through observation, interviews or surveys.
  • Evaluated effectiveness of counseling or educational programs.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Sales Representative

Favorite Mykolayv
Mykolayv, Ukraine
02.2011 - 12.2015
  • Developed key customer relationships to increase sales.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Presented products and services to prospective and existing customers to meet client needs.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Fostered relationships with customers to expand customer base and retain business.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Education

Bachelor of Science - Psychology

Open International University of Human Development
Mykolayv
06.2017

Languages

English
Elementary
Italian
Limited
Russian
Native/ Bilingual
Ukrainian
Native/ Bilingual

Timeline

Psychologist

Private psychological practice
12.2015 - Current

Sales Representative

Favorite Mykolayv
02.2011 - 12.2015

Bachelor of Science - Psychology

Open International University of Human Development

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Iryna Zulaieva