IRYNA SVIRSKA
Calgary,AB
Summary
Proven expert in maintaining impeccable cleanliness and hygiene standards, I leveraged my skills in cleaning, sanitizing, and customer service at Hotel Promenáda to enhance guest satisfaction significantly. My adeptness at teamwork and meticulous attention to detail ensured operational excellence without compromising on health and safety compliance, making me a reliable asset to any employer.
Overview
2
2
years of professional experience
Work History
Cleaner
UkrCleaner
04.2023 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Provided assistance to other staff members with cleaning of difficult areas.
- Organized and used industrial cleaning products following strict safety procedures.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Used organic-based chemicals to disinfect floors, counters and furniture.
- Supervised supplies in inventory and submitted reorder requests.
Housekeeper
Hotel Promenáda
02.2022 - 03.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Verified cleanliness and organization of storage areas and carts.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
- Changed bed linens and collected soiled linens for cleaning.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Washed and put away kitchen dishes, utensils and glassware.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Polished fixtures to achieve professional shine and appearance.
Education
Bachelor of Science - Banking And Finance
Ternopil National Economic University
Ukraine06.2007
High School Diploma -
Ternopil Comprehensive School of Grades I-III №14
Ukraine09.2000
Skills
- Cleaning and sanitizing
- Sweeping and Mopping
- Housekeeping
- Customer Service
- Reliability and punctuality
- Knowledge of cleaning products
- Interior and exterior cleaning
- Restroom Sanitation
- Health and safety compliance
- Sanitation Practices
- Disinfection Practices
- Waste Management
- Window washing proficiency
- Professional Appearance
- Health and Safety Regulations
- Steam Cleaning
- Multitasking
- Adaptable and Flexible
- Teamwork and Collaboration
- Conscientious and Detail-Oriented
- Physical Stamina
- Attention to Detail
- Multitasking Abilities
Languages
English
Elementary
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Czech
Elementary
Timeline
Cleaner
UkrCleaner
04.2023 - Current
Housekeeper
Hotel Promenáda
02.2022 - 03.2023
Bachelor of Science - Banking And Finance
Ternopil National Economic University
High School Diploma -
Ternopil Comprehensive School of Grades I-III №14
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