Results-driven Accounting Specialist with over 15 years of experience in accounting, financial analysis, and auditing, including significant management experience at Shoppers Drug Mart. Demonstrated proficiency in Accounts Receivable, Accounts Payable, and high-volume Payroll processing, achieving a 40% cost reduction through effective negotiation. Assisted clients through phone, email, and in person. Proven track record of enhancing operational efficiency by 30% and consistently receiving excellent feedback from 97% of clients. Experienced in fast-paced environments and adaptable to last-minute changes. Thrive under pressure and consistently earn high marks for work quality and speed. Committed to continuous professional development in accounting and payroll to further bolster skills and expertise
Overview
20
20
years of professional experience
1
1
Certification
Work History
Supervisor cashier Front Store
Shoppers Drug Mart
, Canada
09.2023 - Current
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Created and managed project plans, timelines and budgets.
Educated staff on organizational mission and goals to help employees achieve success.
Evaluated staff performance and provided coaching to address inefficiencies.
Merchandiser Beauty Boutique and Front Store
Shoppers Drug Mart
, Canada
08.2022 - 08.2023
Verified products appeared at correct locations in proper quantities.
Inspected merchandise for quality and arranged proper display location on floor.
Updated pricing and signage to complete product displays and educate customers.
Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Cahier-Merchandiser
Shoppers Drug Mart
, Canada
01.2022 - 07.2022
Monitored inventory levels and kept adequate stock in product displays on sales floor.
Verified products appeared at correct locations in proper quantities.
Updated pricing and signage to complete product displays and educate customers.
Chief Accountant, Payroll Specialist
Milk Service Delivery
, Ukraine
01.2020 - 11.2021
Set up and improved accounting systems and processes to meet business needs and maximize operational success.
Analyzed financial audit information and made recommendations to improve efficiencies.
Reviewed documents and accounts for discrepancies and resolved variances.
Developed and implemented effective accounting systems.
Accountant – Cashier, Receivable and Payable Spec.
Truck-Post
, Ukraine
01.2018 - 01.2020
Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
Chief Accounting Assistant, Payroll Specialist
Katepal International Diana
, Ukraine
01.2010 - 01.2018
Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
Supported management by processing invoices and documents with consistent on-time delivery.
Streamlined bookkeeping procedures to increase efficiency and productivity.
Sales Manager, Office Receptionist, Clerk
Atlanta Plus
, Ukraine
01.2005 - 01.2010
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Education
Accounting and Payroll Program -
East-West College of Business And Technology
Canada
05.2025
English Language Program (LINC) -
NorQuest College
true
02.2025
Insurance Professional Program -
NorQuest College
Canada
07-2024
Master’s Degree Diploma -
Kyiv National Economic University
Ukraine
01.2006
Bachelor’s Degree Diploma -
Kyiv National Economic University
Ukraine
01.2005
High School Diploma -
Kyiv’s High School
Ukraine
01.2001
Skills
Payroll processing
Critical Thinking
Team leadership
Documentation, financial records and reporting
Data analytics
Fast decision-making
Negotiation
Strong Focus on Accuracy
Task delegation
Complex Problem-solving
Customer service
Verbal and written communication
Goal oriented
Team building
Attention to detail
Conflict resolution
Proficient Computer Skills
Microsoft Excel, QuickBooks, and Sage 50
References
Available upon request
Certification
Fundamental Insurance Certificate
Advanced Unit Certificate in Typing
Languages
English
Professional
Ukrainian
Native/ Bilingual
Russian
Native/ Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Supervised team of 7 staff members.
Collaborated with team of 20 in the development of Weakly targets.
Customer Relations - Earned highest marks for customer satisfaction, company-wide.
Trained and mentored 5 employees.
Achieved 100 % by completing Planogramm Project with accuracy and efficiency.
Expertly processes over 200 invoices monthly, with a proven track record of accurate financial statement reconciliation
Excellent negotiation and organizational skills, which have helped me save 40% of costs for my previous company.
Software
QuickBooks
Sage 50
MS Office
Interests
My values: *Do your Best *Be a Professional*Don't Assume*Don't Take It Personally* Be Impeccable with Your Word*Have fun !
Timeline
Supervisor cashier Front Store
Shoppers Drug Mart
09.2023 - Current
Merchandiser Beauty Boutique and Front Store
Shoppers Drug Mart
08.2022 - 08.2023
Cahier-Merchandiser
Shoppers Drug Mart
01.2022 - 07.2022
Chief Accountant, Payroll Specialist
Milk Service Delivery
01.2020 - 11.2021
Accountant – Cashier, Receivable and Payable Spec.