Hi, I’m
Iryna Pshenitsyna
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
14
years of professional experience
Work History
Blucabana Restaurant and CafeAbuja, Nigeria
Event Manager
06.2019 - 01.2023
Job overview
- Met with clients to understand their event goals,preferences, and budget.
- Hired and Supervised staff
- Developed and maintained courteous and effective working relationships.
- Coordinated and managed all aspects of event, including catering, decorations, entertainment, transportation, and guest accommodations.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Managed over 30 customers calls per day and increased income by 30%.
Hits FurnitureAbuja, Nigeria
Marketing Manager
05.2018 - 05.2019
Job overview
- Provided prompt, courteous service to every individual entering showroom
- Generated personal sales to meet or exceed established sales goals
- Managed custom projects by completing initial quotes, design and sample requests
- Directed sales reps on how to display furniture and other items
- Increased popularity of brand and increased sales by 10%
Clubhouse RestaurantAbuja, Nigeria
Floor Manager
05.2015 - 04.2017
Job overview
- Correctly calculated inventory and ordered appropriate supplies.
- Strategically developed effective marketing plans to increase sales and profits while managing costs.
- Organized receptions, promotions and corporate luncheons.
- Carefully interviewed, selected, trained and supervised staff.
- Managed over 20 employee per day.
Hotel Old ContinentUzghorod, Ukraine
Hotel Manager
10.2013 - 04.2015
Job overview
- Provided services efficiently and with high level of accuracy.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Booked large groups for weddings, seminars, conferences and other events, providing best available room rates.
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Managed over 50 calls per day and attended up to 60 customers per week
Electro TradeUzghorod, Ukraine
Showroom Coordinator
03.2011 - 09.2013
Job overview
- Generated personal sales to meet or exceed established sales goals.
- Trained team members in successful strategies to meet operational and sales targets.
- Submitted reports to senior management to aid in business decision-making and planning.
- Increased sales by 15 % in 6 month
Procter and GambleUzghorod, Ukraine
Sales Manager
01.2008 - 03.2011
Job overview
- Engaged with customers to effectively build rapport and lasting relationships.
- Increased sales by 15% by offering advice on purchases and promoting additional products.
- Processed product returns and assisted customers with other selections.
- Maintained records related to sales, returns and inventory availability.
- Completed orders and organized product deliveries to meet customer timetables.
- Established and cultivated solid business relationships with new or existing customers
Education
Kiev Slavic UniversityUzghorod, Ukraine
Master of Arts from Management of Economy And Customs Affair
04.2009
Kiev Slavic UniversityUzghorod, Ukraine
Bachelor of Arts from Organizational Management And Corporate
04.2008
Skills
- Team Leadership
- Scheduling and Coordinating
- Verbal and Written Communication
- Business Planning
- Sales and Marketing
- Staff Management
- Customer Relationship Management
Timeline
Event Manager
Blucabana Restaurant and Cafe
06.2019 - 01.2023
Marketing Manager
Hits Furniture
05.2018 - 05.2019
Floor Manager
Clubhouse Restaurant
05.2015 - 04.2017
Hotel Manager
Hotel Old Continent
10.2013 - 04.2015
Showroom Coordinator
Electro Trade
03.2011 - 09.2013
Sales Manager
Procter and Gamble
01.2008 - 03.2011
Kiev Slavic University
Master of Arts from Management of Economy And Customs Affair
Kiev Slavic University
Bachelor of Arts from Organizational Management And Corporate
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