Iryna Oslam
Vancouver,BC
Overview
1
1
year of professional experience
1
1
Certification
Work History
Research Analyst
Fluence
04.2024 - 05.2024
- Prepared detailed reports summarizing research findings and recommendations for further action.
- Streamlined internal workflows by automating data collection, analysis, and reporting tasks.
- Collaborated with cross-functional teams to generate relevant insights from diverse datasets.
- Created and maintained database to store research data.
- Analyzed large volume of data to identify patterns, trends and correlations.
- Used software to evaluate and interpret data.
Sales Manager
RABOTALAB
05.2023 - 11.2023
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Communicated product quality and market comparisons by creating sales presentations.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Established and cultivated solid business relationships with new or existing customers.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Education
Completed 1st Year of A Psychology Bachelor Degree
Borys Grinchenko Kyiv University
Kyiv, Ukraine2023
High School Diploma -
Lyceum #1
Poltava, Ukraine06.2022
Skills
- Customer Service
- Report Preparation
- Product Knowledge
- LiveChat Messaging
- Product Education
- Product Promotion
- Time Management
- Client satisfaction
- Data Analytics
- High attention to detail
- Program Planning
- Data collection processes
Certification
- Food Safe (March 2024)
- Serving it Right (February 2024)
- First Aid (April 2024)
Languages
Russian
Native or Bilingual
English
Professional Working
Ukrainian
Native or Bilingual
Timeline
Research Analyst
Fluence
04.2024 - 05.2024
Sales Manager
RABOTALAB
05.2023 - 11.2023
Completed 1st Year of A Psychology Bachelor Degree
Borys Grinchenko Kyiv University
High School Diploma -
Lyceum #1