Iryna Lepsha
Calgary,AB
Summary
Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards. Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership.
Overview
6
6
years of professional experience
Work History
Cashier
Biedronka
Gdynia, Poland
03.2023 - 01.2024
- Used suggestive selling techniques to promote add-on sales.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Helped customers find specific products, answered questions, and offered product advice.
- Accepted cash and credit card payments, issued receipts and provided change.
- Welcomed customers, offering assistance to help find store items.
- Verified customer age requirement for alcohol or tobacco purchases.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Line Worker
Whirpool
Radomsko, Poland
02.2022 - 02.2023
- Worked closely with other members of the team to meet deadlines and goals set by management.
- Performed quality control checks to ensure product specifications were met.
- Monitored production line for any defects or malfunctions, and reported to supervisor when necessary.
- Hand-assembled needed parts with bolts and screws.
- Cleaned up work area at end of shift to maintain a safe working environment for other employees.
- Demonstrated proper work practices to accomplish key performance indicators.
Bar Manager
Coffee House
Kherson, Ukraine
08.2019 - 01.2022
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Controlled labor costs by adjusting schedules and workflows to align with anticipated customer demands.
- Analyzed financial data such as costs associated with labor efficiency, waste reduction and cost control initiatives.
- Delegated work to staff, setting priorities and goals.
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Reorganized bar stations to streamline service flow.
Barista
Coffee House
Kherson, Ukraine
01.2018 - 08.2019
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated with others to discuss new opportunities.
- Understood and followed oral and written directions.
- Completed day-to-day duties accurately and efficiently.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Sliced fruits, vegetables and meats for use in food service.
- Collected payments and provided accurate change.
- Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.
Education
Bachelor of Science - GEODESY
AGRICULTURAL UNIVERSITY
Kharkiv Ukraine06-2021
High School Diploma -
N 30
Kherson06-2017
Skills
- Cash Register Operation
- POS Systems
- Payment Collection
- Payment Processing
- Customer Service
- ID Verification
- Customer Assistance
- Product Recommendations
- Inventory Control
Languages
Ukrainian
Native/ Bilingual
Polish
Full Professional
Russian
Native/ Bilingual
English
Limited
Timeline
Cashier
Biedronka
03.2023 - 01.2024
Line Worker
Whirpool
02.2022 - 02.2023
Bar Manager
Coffee House
08.2019 - 01.2022
Barista
Coffee House
01.2018 - 08.2019
Bachelor of Science - GEODESY
AGRICULTURAL UNIVERSITY
High School Diploma -
N 30
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