Summary
Overview
Work History
Education
Skills
Personal Information
References
Relationship Status
Employment Status
Affiliations
Timeline
Generic

IRYL DEFANTE MAILIM

Regina,Canada

Summary

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

18
18
years of professional experience

Work History

RCMP- NWR Official Language (Depot)
03.2025 - Current
  • Checking emails in 3 separate generic mailboxes and following up with anything that needs to be addressed.
  • Enter cadet terminations/re-insertions as they come into the mailbox (cancel any OLA if needed) into the spreadsheet.
  • Address any tests that are cancelled, or need to be scheduled.
  • Check mail room for any incoming mail/packages.
  • Keep track of transfers in the EXCEL spreadsheet System.
  • Review transfers that need to be actioned (doing the 2401 and send them by email afterwards).
  • Enter any completed 2401's into the tracking.
  • Enter the new troop information in the cadet troop spreadsheet.
  • Update results for cadets in same spreadsheet as #4.
  • Email new troops coming into Depot (from NWR SLE Testing mailbox) to advise of SLE testing for future postings.
  • Ordering Written and Reading test and Oral evaluation for RM, Cadets, PSE and ATS from PSC.
  • Update SLE results of the candidates in ATS system, HRMIS and SLE tracker and send results certificate to applicants.
  • Ordering supplies as needed.
  • Updating Info Web content.
  • Set up testing for staffing processes.
  • Printing materials for Language Training, as requested.

Back Up CR-04 Administrative Asst.

RCMP-Custodial Unit (Depot)
Regina, Canada
06.2016 - 08.2025
  • Knowledge of staffing and compensation processes and legislative guidelines to review process and submit attendance records, overtime, extra duty and acting pay for employees.
  • Assists with staff schedules, leave requests and staffing forms.
  • Providing administrative support in the compensation area, such as activities related to pay rates, payrolls, collective agreements, leave provisions, benefits, pension, etc.
  • Knowledge of data entry, manipulation and retrieval techniques as well as knowledge of a variety of automated systems and software such as: word processing, spreadsheets, databases and electronic mail.
  • These are required to prepare correspondence and reports, maintain and manipulate spreadsheets, respond to requests and provide information to unit managers, supervisors and employees.
  • Knowledge of minute taking methods in order to ensure accurate records of meeting events is captured and recommendations are followed up by the appropriate person.
  • Knowledge of record keeping practises and procedures to facilitate information storage and retrieval and techniques and practises in maintaining records to ensure information is accurate and current.
  • Knowledge of Access to information and Privacy legislation to be able to determine the types of information that may/may not be released to interested parties.
  • Knowledge of methods and practises used in logging incoming mail and processing outgoing mail to ensure appropriate and timely dissemination of information.
  • Knowledge of the maintenance and operations of office equipment such as fax, photo copier, scanner, printer, digital camera and cell phones to carry out operations of the office.
  • Knowledge of planning, organizing and time management techniques and practises to manage a heavy workload with multiple priorities and urgent deadlines.

Acting Supervisor

RCMP-Custodial Unit (Depot)
Regina, Canada
09.2019 - 08.2024
  • The work requires extensive experience with cleaning procedures and supervision in order to effectively assist in the management of the human and material resources to ensure a high standard of cleanliness in maintained in all buildings.
  • Knowledge in variety of automated systems and software such as word process, spread sheets, data base and electronic mail data entry and communication purposes.
  • Knowledge in purchasing equipment, tools, chemicals, safety equipment and etc, to ensure it is appropriate for task and hand for proper financial responsibility.
  • Knowledge of federal Government and RCMP legislation and regulations, such as Canada Labour Code part 11, Occupation health and safety, worker’s compensation, collective agreements and human rights act in order effectively lead, manage and supervise staff.
  • Knowledge of general maintenance, repair and servicing contracts of all Custodial services equipment to ensure equipment is in good working order and extend the equipment life.
  • Knowledge of time management and organization methods and techniques in order to coordinate a heavy workload with multiple priorities and urgent deadlines. Establish priorities and organize staff, supplies, equipment and workloads.
  • Knowledge of operating all types of equipment (such as: hand tools, vacuum, carpet extractors, polisher, burnishers, auto scrubbers, high pressure washers, scissors lifts, ladders, scaffolding’s, pallet jacks, compactors, electric snow, shovels, snow blowers and motor vehicles).
  • The work requires knowledge of methods, procedures chemicals and equipment required as it pertains to, but not limited to complete floor refurbishing (stripping, sealing, finishing, and carpet cleaning), disinfecting washroom, sickrooms, examining rooms, operating rooms, equipment in the food preparation areas.
  • The work requires the knowledge of proper cleaning and safety standard for cleaning chemicals.
  • Knowledge of procedures and methods of chemical and proper application and use, to ensure health and safety and that WHMIS procedures and adhered to, and ensure accurate shelf life and preservations.
  • Knowledge of legislated requirements for first aid kit contents to maintain the first aid stations.

RCMP-Operation Strategy Branch (F-Div)
09.2023 - 01.2024
  • Media Summary for distribution.
  • Scheduling weekly manager's meeting.
  • Taking minutes for Sr. Management meeting.
  • Help Desk tickets for Communications Unit.
  • Arranging Sec. 34 approval on monthly invoices.
  • Assisted with vehicle maintenance.
  • Submitting Pay/EDP paperwork for Comms.
  • Exposure to Teams Travel Arranger.
  • Worked closely and provided support to the Communications team to organize files, submit help desk tickets, EDP paperwork and other various tasks.
  • Provided support to supervisor.

Supervisor

Air Canada Maple Leaf Lounge
Regina, Canada
05.2016 - 09.2023
  • Company Overview: Compass Group Regina, Saskatchewan.
  • Welcome and greet guest as they arrive.
  • Ensure that everything guest will be needing is in order and clean.
  • Answer customer's question accurately.
  • Inspect dining facilities and ensure proper maintenance.
  • Ensure that guest is being attended.
  • Ensure that guest receive quality service.
  • Ensure food safety and sanitation.
  • Compass Group Regina, Saskatchewan.

Assistant Manager

McDonald's, Philippines
, Philippines
11.2007 - 07.2013
  • Company Overview: Golden Arches Development Corporation
  • Demonstrate and reinforces leadership behaviour and basic people minimums (uniform, crew schedules etc.) necessary to gain commitment from crew and leadership.
  • Executes a plan, based on an employee commitment measurement, to increase employee's loyalty satisfaction and pride.
  • Knows, enforce and educates crew on all appropriate personnel policies, labor laws, Security and safety procedure.
  • Uses basic human relation, communication and follow up skills and treating crew people as customers.
  • Manages the development and training of crew, including crew initial and follow up Orientation.
  • Golden Arches Development Corporation

Education

Business in Administration - Continuing Education

University of Regina
Saskatchewan, Canada
06.2025

Bachelor of Science - Hospitality Management

Negros Oriental State University
Dumaguete City, Philippines
01.2006

Secondary School -

Daan Banua National High School
Kabankalan City, Negros Occidental
01.2002

Primary School -

Daan Banua
Kabankalan City, Negros Occidental
01.1998

Skills

  • Customer service
  • Inventory management
  • Microsoft Excel
  • Data entry
  • Employee training
  • Multitasking
  • Planning
  • Data management
  • Clerical support
  • Networking
  • Friendly, positive attitude
  • Analytical thinking
  • Task prioritization
  • Active listening

Personal Information

Gender: Male

References

  • Cheryl Grceda, Manage, Maple Leaf Lounge Air Canada, 306-501-0152
  • Katherine Lynas, Supervisor Office Administration, RCMP F Division Operational Strategic Branch, 639-625-4506
  • Paul Lapierre, Regional Program Manager - NWR Official Languages, 639-625-3379, paul.lapierre@rcmp-grc.gc.ca

Relationship Status

Single

Employment Status

Full Time

Affiliations

  • Serve as Deputy returning officer last Provincial election, City election and Federal
    election (2024-2025)

Timeline

RCMP- NWR Official Language (Depot)
03.2025 - Current

RCMP-Operation Strategy Branch (F-Div)
09.2023 - 01.2024

Acting Supervisor

RCMP-Custodial Unit (Depot)
09.2019 - 08.2024

Back Up CR-04 Administrative Asst.

RCMP-Custodial Unit (Depot)
06.2016 - 08.2025

Supervisor

Air Canada Maple Leaf Lounge
05.2016 - 09.2023

Assistant Manager

McDonald's, Philippines
11.2007 - 07.2013

Business in Administration - Continuing Education

University of Regina

Bachelor of Science - Hospitality Management

Negros Oriental State University

Secondary School -

Daan Banua National High School

Primary School -

Daan Banua

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IRYL DEFANTE MAILIM