Irwin Avila Verga
Calgary,Canada
Summary
Positive attitude and genuine interest in helping others. Well-prepared to excel in a customer-focused environment. Ability to rapidly grasp company products and services for precise and efficient customer support. Eager to utilize and enhance communication and problem-solving skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Ramp Agent
Unifi Aviation
09.2023 - Current
- Company Overview: Canada
- Load and unload arriving and departing aircraft cargo, baggage, and mail onto carts and/or dollies
- Provide special handling of baggage, cargo and mail as required
- Collect, load, and unload live animals and dangerous goods on and off aircraft when necessary
- Deliver passenger baggage to the claim area and unload baggage onto the conveyor system
- Comply with all airport authority and carrier security requirements
- Report all equipment malfunctions to the appropriate supervisor
- Guiding aircraft to and from gates and backing them up for take-off
- Placing chocks and cones around aircraft
- Conduct visual checks around the aircraft to ensure no debris, equipment, or unauthorized personnel are present
- Operating ground support equipment, including aircraft stair units, container loaders, aircraft ground power units, water/lavatory service trucks, cargo dollies
- Maintain clear communication with ramp control, flight crews, and other ground support teams
- Maintain awareness of surrounding activities and coordinate with other ground crew to avoid accidents
- RAIC RED PASS / AVOP Holder
- Canada
Field Services Support Technician
Saskatoon Housing Authority
06.2024 - 07.2024
- Company Overview: Senior Home Building
- Ability to manage multiple tasks and prioritize effectively
- Provide on-site and remote technical support for tenants
- Provide regular reports on system performance and issues to management
- Onsite, troubleshooting of equipment or electrical failures
- Efficiently make necessary repairs on properties
- Facilitate damage restoration and coordination of any outside contractor work
- Ensure vacant units are ready for occupancy on time, perform move out & move ins, work with contractors, Tenant Services and Maintenance departments
- Manage maintenance service requests from tenants, after hour emergencies & work with the maintenance department & contractors to ensure work is complete
- Deliver effective care under the supervisor's guidance, prioritizing resident/family preferences and ensuring the safety and well-being of all residents, families, and staff
- Participate in all aspects of personal care to meet the physical, psychological, social, and spiritual needs of residents and their families, fostering independence wherever possible
- Senior Home Building
Produce Department Manager
Walmart Westbrook
02.2024 - 06.2024
- Company Overview: Calgary, Alberta
- Manage department activities related to stocking, pricing, and rotation of merchandise
- Assist in ordering, receiving, display and sale of all products in accordance with company quality and merchandising standards
- Assist in developing marketing events and other promotional activities to maximize sales and profits
- Collaborate with the Assistant Store Manager to develop the work plan and labor schedule
- Manage department inventory control to maintain proper stock level so that there are no out of stock and over-stock products
- Prepare weekly sales reports for the management
- Ensure that the work environment is clean and safe
- Ensure customer satisfaction by resolving customer concerns and problems in a timely manner
- Operate material handling equipment, such as pallet jacks, safely and efficiently
- Perform other duties as assigned
- Calgary, Alberta
Consumables Associates
Walmart Westbrook
09.2023 - 02.2024
- Company Overview: Calgary, Alberta
- Extends a courteous and welcoming greeting to every customer
- Assist clients by advertising products/services, locating stuff, and making purchasing decisions
- Resolves customer issues and concerns to management as needed
- Maintains sales floor presentation by stocking and rotating items and maintaining product displays
- Organize and store received items in designated locations within the backroom
- Ensures proper handling of claims and returns, secures merchandise, and maintains a safe work environment as per Company policies and procedures
- Work in a team environment to efficiently achieve a high standard of quality and service to customers
- Uses a telson scanner to determine the proper products to be moved in Sales floor and Maintain accurate inventory records
- Operate material handling equipment, such as pallet jacks, safely and efficiently
- Perform other duties as assigned
- Calgary, Alberta
Sr. Document Controller / Field Technician
Spacemaker (Emirates) LLC
04.2010 - 05.2022
- Company Overview: United Arab Emirates
- Coordinated with production, procurement, and shop foremen to ensure that production schedules were met
- Ensuring all materials / documentation meets formal requirements and required standards
- Support and assist Senior management and project personnel to guarantee that project quality objectives are achieved in a timely manner
- Coordinates with the client for the repairs / maintenance needed at site
- Support the Project Manager, Site Engineers, and Site Supervisor in completing the document submittal (e.g., Material submission etc.) by checking the layout, incorporate the correct document / material code, date prepare, version of the document and sequence of the document
- Installed and configured printing equipment according to manufacturer
- Conducted preventative maintenance and repairs on various types of printing equipment, including offset, digital, and wide format printers
- Installed software updates and drivers for computers, printers and copier machines
- Perform other duties as assigned by the supervisor
- United Arab Emirates
Education
Bachelor of Science - Commerce Major in Management
Centro Escolar University
05.2003
Skills
- Computer software - MS Office
- Microsoft Outlook
- Customer Service
- Good communication skills
- Teamwork skills
- Multidisciplinary team collaboration
- Task prioritization
- Time management
- Fast-paced environment adaptability
- Workload management
- Crew assistance
- Problem-solving
Certification
I hereby certify that the above data and information are true and correct with the best of my knowledge.
Applicant
Irwin Verga
Languages
English
Timeline
Field Services Support Technician
Saskatoon Housing Authority
06.2024 - 07.2024
Produce Department Manager
Walmart Westbrook
02.2024 - 06.2024
Ramp Agent
Unifi Aviation
09.2023 - Current
Consumables Associates
Walmart Westbrook
09.2023 - 02.2024
Sr. Document Controller / Field Technician
Spacemaker (Emirates) LLC
04.2010 - 05.2022
Bachelor of Science - Commerce Major in Management
Centro Escolar University
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