Irvin Maquiling
Toronto ,ON
Summary
Responsible and detail-oriented individual with a strong background in customer service, packing, and a desire to transition into the security field. Completed a Police Foundations Diploma and hold certifications in First Aid/CPR and a valid Security License. Adept at managing situations calmly, problem-solving, and ensuring safety. Looking to leverage my skills and certifications in a security role to contribute to a safe environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate
Michels Bakery
Yorkdale Mall
09.2020 - Current
- Delivered exceptional customer service, interacting with diverse clientele and providing product recommendations.
- Effectively handled transactions, cash, and maintained accurate records.
- Managed inventory and ensured the store was organized and well-stocked.
- Responded to customer concerns or issues, de-escalating situations and ensuring satisfaction.
- Maintained store safety and cleanliness, adhering to company policies.
Packing Associate
St. Lucia Cheese Factory
09.2019 - 09.2020
- Assisted in the packaging of cheese products, ensuring they were labeled correctly and securely prepared for shipment.
- Maintained cleanliness and organization of the packing area to comply with health and safety regulations.
- Worked closely with production teams to meet daily packaging quotas and ensure timely deliveries.
- Conducted quality checks on finished products to ensure adherence to company standards.
- Communicated effectively with team members to ensure smooth operations and prevent delays.
Education
Police Foundations Diploma -
Seneca College
King01.2023
Skills
- Customer Service
- Conflict Resolution
- Safety
- Emergency Response
- Surveillance
- Observation
- Attention to Detail
- Organization
- Packing
- Inventory Management
- Effective Communication
- Report Writing
- Documentation
- Adaptability
Certification
- Security Guard License,Ontaro, 01/30/2027
- First Aid/CPR, 08/14/2028
References
Available upon request.
Languages
English
Full Professional
filipino
Full Professional
References
References available upon request.
Timeline
Sales Associate
Michels Bakery
09.2020 - Current
Packing Associate
St. Lucia Cheese Factory
09.2019 - 09.2020
Police Foundations Diploma -
Seneca College