Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Irvin Lopez

Windsor

Summary

Dynamic and empathetic professional with a proven track record in customer service and bilingual communication skills.

Overview

4
4
years of professional experience

Work History

Cashier

El Patio Mexican Restaurant
03.2023 - Current
  • Operated cash register to record transactions accurately and efficiently. Performed cash, card, and check transactions to complete customer purchases.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Built relationships with customers to encourage repeat business.
  • Cleaned and maintained a sanitary environment.

Cashier Assistant

Costco
12.2022 - 03.2023
  • Collaborated with team members to maintain a positive work environment and boost employee morale.
  • Utilized strong communication skills in both one-on-one interactions with customers and in group settings with coworkers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Packed customer orders into boxes and bags, transferring to shopping cart.
  • Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.

Cashier

In-N-Out Burger
03.2022 - 12.2022
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Learned duties for various positions and provided backup at key times.
  • Welcomed customers and helped determine their needs.

Care Giver

Angelica Martinez
12.2020 - 06.2021
  • Prepared meals, maintained hygiene, monitored and assisted patients' heath and needs.
  • Maintained house chores, translated for co-workers from English to Spanish.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.

Education

High School Diploma -

Windsor High School
Windsor, CA
06-2022

Skills

  • Customer Service
  • Quick learner
  • Work Ethic and Integrity
  • Patience and Empathy
  • Bilingual- Spanish and English

Languages

Spanish
Native or Bilingual

Timeline

Cashier

El Patio Mexican Restaurant
03.2023 - Current

Cashier Assistant

Costco
12.2022 - 03.2023

Cashier

In-N-Out Burger
03.2022 - 12.2022

Care Giver

Angelica Martinez
12.2020 - 06.2021

High School Diploma -

Windsor High School
Irvin Lopez