Irvin Lopez
Windsor
Summary
Dynamic and empathetic professional with a proven track record in customer service and bilingual communication skills.
Overview
4
4
years of professional experience
Work History
Cashier
El Patio Mexican Restaurant
03.2023 - Current
- Operated cash register to record transactions accurately and efficiently. Performed cash, card, and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Built relationships with customers to encourage repeat business.
- Cleaned and maintained a sanitary environment.
Cashier Assistant
Costco
12.2022 - 03.2023
- Collaborated with team members to maintain a positive work environment and boost employee morale.
- Utilized strong communication skills in both one-on-one interactions with customers and in group settings with coworkers.
- Helped customers complete purchases, locate items, and join reward programs.
- Packed customer orders into boxes and bags, transferring to shopping cart.
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
Cashier
In-N-Out Burger
03.2022 - 12.2022
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Worked flexible schedule and extra shifts to meet business needs.
- Learned duties for various positions and provided backup at key times.
- Welcomed customers and helped determine their needs.
Care Giver
Angelica Martinez
12.2020 - 06.2021
- Prepared meals, maintained hygiene, monitored and assisted patients' heath and needs.
- Maintained house chores, translated for co-workers from English to Spanish.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Education
High School Diploma -
Windsor High School
Windsor, CA06-2022
Skills
- Customer Service
- Quick learner
- Work Ethic and Integrity
- Patience and Empathy
- Bilingual- Spanish and English
Languages
Spanish
Native or Bilingual
Timeline
Cashier
El Patio Mexican Restaurant
03.2023 - Current
Cashier Assistant
Costco
12.2022 - 03.2023
Cashier
In-N-Out Burger
03.2022 - 12.2022
Care Giver
Angelica Martinez
12.2020 - 06.2021
High School Diploma -
Windsor High School