Irvin Chavarria
Tustin
Summary
Motivated professional eager to embrace new challenges. Demonstrates strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new skills.
Overview
9
9
years of professional experience
Work History
Finance Manager
Crevier BMW
Santa Ana
04.2025 - Current
- Managed financial reporting and analysis, enhancing visibility into dealership operations and performance.
- Prepared budgets, forecasts, and reports to support strategic financial planning.
- Advised clients on finance strategies to optimize cost management and improve profitability.
- Monitored cash flow to ensure sufficient liquidity.
- Ensured compliance with financial regulations and dealership policies.
- Ensured compliance with applicable laws and regulations related to finance.
- Created customer letters of credit, guarantees, collections, and other trade finance instruments.
Client Advisor
Crevier BMW
Santa Ana
03.2022 - 04.2025
- Facilitated client purchases of high luxury vehicles, ensuring satisfaction with selections.
- Delivered exceptional customer service during vehicle selection, enhancing overall client experience.
- Assessed client needs and recommended tailored vehicle solutions to match preferences.
- Advised clients on product features and benefits best suited for their individual needs.
- Collaborated with sales team to enhance client experience and satisfaction.
- Managed client appointments for test drives and service consultations efficiently.
- Conducted follow-up communications to ensure client needs were met post-purchase.
Client Advisor
Sterling BMW
12.2020 - 02.2022
- Provided exceptional customer service to clients during the vehicle selection process.
- Managed client appointments for test drives and service consultations, ensuring smooth operations and positive client experiences.
- Handled customer inquiries and resolved issues promptly.
- Assisted customers in selecting products and understanding features.
- Educated customers about vehicle features and maintenance requirements.
- Reviewed clients' accounts and plans to identify reassessment opportunities and enhance client satisfaction.
- Coordinated group presentations on financial services, contributing to client acquisition efforts.
- Answered requests and concerns with friendly and knowledgeable service.
- Participated in training sessions to enhance product knowledge and sales techniques.
Sales
Mission Viejo Acura
09.2020 - 10.2020
- Assisted clients in selecting new or pre-owned vehicles to meet their needs.
- Increased sales through targeted strategies and customer engagement.
- Coordinated training programs for sales staff on product knowledge, customer service skills, and sales techniques to enhance performance.
- Collaborated with the sales team to develop regional sales goals and objectives.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Resolved customer issues with knowledgeable and friendly service, contributing to high customer satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
Meat-Clerk
Pavilions
01.2018 - 02.2020
- Set up meat and chicken cases in an orderly and neatly fashioned manner as quickly as possible
- Rotated and filled service case with packaged meats, ordering needed items for upcoming days to maintain stock levels.
- Provided customers with requested foods and addressed concerns, ensuring strong customer service while restocking empty items.
- Maintained the cleanliness and organization of the meat department display cases.
- Reviewed product labels for dates to ensure freshness and quality of offerings.
- Take inventory of all the items alongside the department manager, and email the district manager
- Performed daily cleaning duties in the work area, including sanitizing cutting boards and utensils.
Deli-Clerk/Cook
Pavilions
08.2017 - 12.2017
- Prepared and cooked foods, and organized them in the service display
- Assisted customers with food selections and inquiries, ensuring positive shopping experiences
- Ensured cleanliness and organization of deli counter and displays to enhance customer satisfaction
- Adhered to food safety guidelines, maintaining high quality standards in food handling
- Adhered to health regulations regarding food handling and sanitation standards.
- Handled cash register transactions accurately during customer purchases.
- Stocked shelves with fresh products, ensuring proper rotation and freshness.
- Stocked shelves with fresh items daily.
Dishwasher
Corner Bakery Cafe
06.2017 - 07.2017
- Cleaned and washed dishes to ensure availability for cooks and servers.
- Maintained cleanliness of dishes, utensils, and kitchen equipment to uphold health standards.
- Sorted and organized clean dishes for efficient access during service.
- Inspected all returned dishes for cleanliness before restocking them on shelves.
- Provided timely assistance to servers during busy service periods.
- Stocked service areas with clean plates, bowls, cups, and other items as needed.
- Monitored dishwashing supplies and reported shortages to management.
- Followed all safety guidelines while handling sharp objects like knives or forks.
Deli-Clerk
Bristol Farms
12.2016 - 03.2017
- Prepared deli meats and cheeses to customer specifications while maintaining freshness.
- Weighed, wrapped, and labeled meats, cheeses, salads, and sandwiches. for customers' orders.
- Assisted customers quickly, in a polite and welcoming manner
- Educated customers on product ingredients and sourcing to enhance informed purchasing decisions.
- Promoted deli specials to customers, contributing to increased sales.
- Tailored orders to address customer allergies and gluten concerns.
- Organized ingredients and restocked supplies to ensure readiness for peak customer traffic.
- Stocked shelves with deli products, ensuring proper labeling and rotation.
Education
College -
Goldenwest College
Huntington Beach, CA01-2018
College -
Irvine Valley College
Irvine, CA01-2018
High School -
Foothill High School
Santa Ana, CA01-2017
Skills
- Financial reporting
- Financial analysis
- Budget management
- Customer relationship management
- Team leadership
- Exceptional customer service
- Problem solving
- Teamwork and collaboration
- Effective communication
- Exceptional customer service
- Teamwork and collaboration
Languages
English
Professional
Spanish
Professional
Timeline
Finance Manager
Crevier BMW
04.2025 - Current
Client Advisor
Crevier BMW
03.2022 - 04.2025
Client Advisor
Sterling BMW
12.2020 - 02.2022
Sales
Mission Viejo Acura
09.2020 - 10.2020
Meat-Clerk
Pavilions
01.2018 - 02.2020
Deli-Clerk/Cook
Pavilions
08.2017 - 12.2017
Dishwasher
Corner Bakery Cafe
06.2017 - 07.2017
Deli-Clerk
Bristol Farms
12.2016 - 03.2017
College -
Goldenwest College
College -
Irvine Valley College
High School -
Foothill High School