Irnesa Kuduzovic
Stockton,CA
Summary
Dedicated and multilingual professional with extensive experience in logistics and operations management at FedEx, seeking to leverage my skills as a Senior Manager at SRUA/MRYA station. Committed to enhancing team performance, optimizing workflows, and fostering a collaborative environment while managing stressful situations with a people-first approach.
Experienced with overseeing complex operational functions and implementing process enhancements. Utilizes leadership skills to drive team collaboration and meet organizational benchmarks. Knowledge of strategic planning and resource management for optimal operational performance.
Overview
9
9
years of professional experience
Work History
Operations Manager
FedEx Express, LVKA Station
08.2023 - Current
- Oversee daily operations, ensuring efficient sorting and distribution processes.
- Manage a diverse team, promoting communication and collaboration to meet station goals.
- Implement strategies to handle high-pressure situations and maintain productivity.
Operations Manager
FedEx Express, NOTA Station
01.2022 - 08.2023
- Directed operational activities, improving workflow efficiency and team coordination.
- Fostered a positive work environment, enhancing employee morale and engagement.
On Deck Manager
FedEx Express, JEMA Station
09.2021 - 12.2021
- Supported operational leadership, assisting in training and development of staff.
- Managed scheduling and resource allocation to ensure timely task completion.
- Demonstrated adaptability and willingness to learn new processes and technologies.
Career DOT/Swing Driver
FedEx Express, RHVA Station
03.2020 - 09.2021
- Ensured safe and timely delivery of packages, adhering to DOT regulations.
- Maintained accurate logs and reports using company software and tools.
- Built strong customer relationships through effective communication skills.
Ground Driver
FedEx Ground
01.2017 - 03.2020
- Delivered packages efficiently across designated routes.
- Collaborated with team members to meet daily delivery targets.
- Developed skills in time management and handling diverse customer interactions.
Skills
- Software Proficiency: FORGE, DRO, Microsoft Excel, Word, PowerPoint
- Management: Team leadership, conflict resolution, workflow optimization
- Adaptability: Handling stressful situations, eager to learn and grow
- Operations management
- Operational efficiency
- Decision-making
- Employee relations and conflict resolution
- Planning and implementation
- Policies and procedures implementation
- Goal setting
- Onboarding and orientation
- Strategic planning
- Troubleshooting and problem resolution
- Documentation and reporting
- Cross-functional communication
- Budget oversight
- Budget administration
- Teamwork and collaboration
- Problem-solving
- Budget management
Accomplishments
- Supervised team of up to 90 staff members.
- Collaborated with team of 60 in the development of 2.0 implementation.
- Achieved Award through effectively helping with support and leadership in BAYA District.
Languages
English
Spanish
Full Professional
Bosnian
Full Professional
Italian
Full Professional
German
Full Professional
Slovenian
Full Professional
Personal Information
Hobbies: Hiking, running, skydiving, outdoors activities, etc.
Timeline
Operations Manager
FedEx Express, LVKA Station
08.2023 - Current
Operations Manager
FedEx Express, NOTA Station
01.2022 - 08.2023
On Deck Manager
FedEx Express, JEMA Station
09.2021 - 12.2021
Career DOT/Swing Driver
FedEx Express, RHVA Station
03.2020 - 09.2021
Ground Driver
FedEx Ground
01.2017 - 03.2020