Irma Melissa Santos
Orosi
Summary
Reliable and adaptable professional with experience in quality assurance and packaging. Skilled in problem-solving and customer service, contributing to streamlined workflows and timely order fulfillment. Committed to maintaining high standards of quality and efficiency.
Overview
26
26
years of professional experience
Work History
QA Analyst
VF Outdoor Distribution
Visalia, CA
11.2025 - 03.2026
- Supported quality assurance efforts by closely monitoring production processes.
- Tagged clothing items accurately to ensure proper inventory management
- Collaborated with team members to optimize tagging workflows and efficiency
- Monitored inventory levels of tagging supplies, ensuring timely reordering
- Conducted regular audits of tagged items to maintain accuracy in stock records
Packer Associate
Amazon
Fresno, CA
01.2023 - 02.2025
- Operated packaging machinery to efficiently package products for shipment
- Collaborated with team members to ensure timely order fulfillment
- Inspected items for quality assurance before packing them for delivery
- Maintained cleanliness and organization of work area to enhance safety protocols
Cleaning Crew Member
Self Employed
Orosi, CA
06.2020 - 05.2022
- Managed daily cleaning schedules to ensure efficient operations and high standards of cleanliness.
- Trained new team members on safe handling of cleaning chemicals and equipment usage.
- Developed customized cleaning plans based on client specifications and preferences.
- Inspected completed work for quality assurance, ensuring compliance with industry standards.
Social Welfare Assistant
Tulare Works
Dinuba, CA
03.2000 - 05.2004
- Facilitated access to social services for clients, ensuring proper documentation and eligibility verification.
- Developed and maintained client case files, ensuring accurate and timely updates on individual progress.
- Collaborated with community organizations to enhance resource availability and support for clients.
- Provided guidance on social welfare programs, helping clients navigate complex application processes.
Education
High School Diploma -
Estes Cosmetologist
Visalia, CASkills
- Fast learning
- Teamwork
- Customer service
- Problem-solving
- Time management
- Problem-solving abilities
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
Languages
English
Native or Bilingual
Timeline
QA Analyst
VF Outdoor Distribution
11.2025 - 03.2026
Packer Associate
Amazon
01.2023 - 02.2025
Cleaning Crew Member
Self Employed
06.2020 - 05.2022
Social Welfare Assistant
Tulare Works
03.2000 - 05.2004
High School Diploma -
Estes Cosmetologist