Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
34
34
years of professional experience
Work History
Caregiver
Care America Homecare Services
San Francisco, CA
11.2021 - Current
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Built strong relationships with clients to deliver emotional support and companionship.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Provided compassionate and patient-focused care to cultivate well-being.
Managed multiple tasks and met time-sensitive deadlines.
Answered central telephone system and directed calls accordingly.
Maintained visitor log for entering and leaving facility for security purposes.
Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Operated multi-line telephone system to answer and direct high volume of calls.
Handled assignments independently with good judgement and critical thinking skills.
Resolved customer problems and complaints.
Caregiver
Patrick Murphy
01.2011 - 06.2019
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Built strong relationships with clients to deliver emotional support and companionship.
Buyer
Nurserymen's Exchange
05.1990 - 08.2010
Built long-term supplier relationships with vendors to establish quality and competitive pricing.
Maintained complete documentation and records of all purchasing activities.
Collaborated with internal departments to better understand needs and determine purchasing requirements.
Maintained key item stock levels and wrote or expedited purchase orders.