- Community Engagement and Advocacy
- Technology and Innovation
- Arts and Creativity
- Outdoor and Adventure
- Physical Fitness and Wellness
Irma Gracian
Riverside
Summary
I am a highly skilled and enthusiastic individual looking to start a new career. I recently retired from the Riverside County Department of Health Services as a Lead Housekeeper, where I led a team to meet and maintain the highest health and sanitation standards in hospitals and community clinics. I dedicated 20 years to my career in the County of Riverside, developing a variety of professional skills, including communication, leadership, employee management, and housekeeping skills.
Overview
24
24
years of professional experience
Work History
Lead Housekeeper
Riverside County Department of Health Services
Riverside, CA
07.1999 - 12.2020
- Supervised daily housekeeping operations to ensure high standards of cleanliness and patient satisfaction.
- Delegated tasks and assignments to employees, and supervised their productivity, while also supervising employee morale to maintain a safe and healthy workplace.
- Collaborated with departmental heads from Human Resources, Operations, and Environmental Health to find ways to improve employee management, health and safety standards, and community outreach.
- Participated in community outreach events to promote community involvement and health awareness.
- Completed inventory assessments to determine chemical and product quantities, and place order requests.
- Properly disposed of chemical and biohazardous waste according to environmental health standards.
- Cleaned and sanitized common areas, meeting rooms, and floors across entire facilities in Riverside County, including hospitals, clinics, and animal shelters.
Administrative Assistant
Asurea Group Financial Services
Riverside, CA
02.2016 - 07.2016
- Answered phone calls and documented messages.
- Emailed certificates of insurance.
- Scheduled appointments (no discussion about insurance coverage, cost, or related issues).
- Maintained files and records.
- Word processing and data entry.
- Assisted with mail.
- Accepted payments on existing policies that were made in the office in situations in which there were no coverage discussions.
Production Specialist
Leggett & Platt
Los Angeles, CA
08.1996 - 09.1997
- Assisted production of line assembly, by assembling parts and removing defective items.
- Operated production machinery to ensure efficient workflow and product quality.
- Monitored assembly line processes, identifying and resolving issues promptly.
- Trained new associates on safety protocols and operational procedures.
- Implemented process improvements that enhanced production efficiency and reduced downtime.
- Conducted quality control inspections to maintain product standards and compliance with specifications.
- Performed hand-finishing of final products after assembling component parts for items.
- Participated in ongoing training initiatives, staying updated on best practices for production line operations.
Education
High School Diploma - English As A Second Language
Riverside Community College
RiversideHigh School Diploma -
Escuela Secundaria Técnica 22
Venustiano Carranza, Michoacan, MexicoSkills
- Team leadership
- Communication
- Bilingual
- Employee training
- Employee management
- Task delegation
- Inventory management
- Computer skills
- Operational efficiency
- Time management practices
- Scheduling
- Expert cleaning
- Health and safety compliance
- Quality control inspections
Interests
Technical skills
- Proficiency in Microsoft Office (including Word and Outlook) and Google Workspace
- Typing- 35 words per minute
- Data Entry
- Languages- Professional Working Proficiency in English and Spanish Native Speaker
Timeline
Administrative Assistant
Asurea Group Financial Services
02.2016 - 07.2016
Lead Housekeeper
Riverside County Department of Health Services
07.1999 - 12.2020
Production Specialist
Leggett & Platt
08.1996 - 09.1997
High School Diploma - English As A Second Language
Riverside Community College
High School Diploma -
Escuela Secundaria Técnica 22