- Community Engagement and Advocacy
- Technology and Innovation
- Arts and Creativity
- Outdoor and Adventure
- Physical Fitness and Wellness
Irma Gracian
Riverside
Summary
I am a highly skilled and enthusiastic individual looking to start a new career. I recently retired from the Riverside County Department of Health Services as a Lead Housekeeper, where I led a team to meet and maintain the highest health and sanitation standards in hospitals and community clinics. I dedicated 20 years to my career in the County of Riverside, developing a variety of professional skills, including communication, leadership, employee management, and housekeeping skills.
Overview
24
24
years of professional experience
Work History
Lead Housekeeper
Riverside County Department of Health Services
07.1999 - 12.2020
- Supervised daily housekeeping operations to ensure high standards of cleanliness and patient satisfaction.
- Delegated tasks and assignments to employees, and supervised their productivity, while also supervising employee morale to maintain a safe and healthy workplace.
- Collaborated with departmental heads from Human Resources, Operations, and Environmental Health to find ways to improve employee management, health and safety standards, and community outreach.
- Participated in community outreach events to promote community involvement and health awareness.
- Completed inventory assessments to determine chemical and product quantities, and place order requests.
- Properly disposed of chemical and biohazardous waste according to environmental health standards.
- Cleaned and sanitized common areas, meeting rooms, and floors across entire facilities in Riverside County, including hospitals, clinics, and animal shelters.
Administrative Assistant
Asurea Group Financial Services
02.2016 - 07.2016
- Answered phone calls and documented messages.
- Emailed certificates of insurance.
- Scheduled appointments (no discussion about insurance coverage, cost, or related issues).
- Maintained files and records.
- Word processing and data entry.
- Assisted with mail.
- Accepted payments on existing policies that were made in the office in situations in which there were no coverage discussions.
Production Specialist
Leggett & Platt
08.1996 - 09.1997
- Assisted production of line assembly, by assembling parts and removing defective items.
- Operated production machinery to ensure efficient workflow and product quality.
- Monitored assembly line processes, identifying and resolving issues promptly.
- Trained new associates on safety protocols and operational procedures.
- Implemented process improvements that enhanced production efficiency and reduced downtime.
- Conducted quality control inspections to maintain product standards and compliance with specifications.
- Performed hand-finishing of final products after assembling component parts for items.
- Participated in ongoing training initiatives, staying updated on best practices for production line operations.
Education
High School Diploma - English As A Second Language
Riverside Community College
RiversideHigh School Diploma -
Escuela Secundaria Técnica 22
Venustiano Carranza, Michoacan, MexicoSkills
- Team leadership
- Communication
- Bilingual
- Employee training
- Employee management
- Task delegation
- Inventory management
- Computer skills
- Operational efficiency
- Time management practices
- Scheduling
- Expert cleaning
- Health and safety compliance
- Quality control inspections
Interests
Technical skills
- Proficiency in Microsoft Office (including Word and Outlook) and Google Workspace
- Typing- 35 words per minute
- Data Entry
- Languages- Professional Working Proficiency in English and Spanish Native Speaker
Timeline
Administrative Assistant
Asurea Group Financial Services
02.2016 - 07.2016
Lead Housekeeper
Riverside County Department of Health Services
07.1999 - 12.2020
Production Specialist
Leggett & Platt
08.1996 - 09.1997
High School Diploma - English As A Second Language
Riverside Community College
High School Diploma -
Escuela Secundaria Técnica 22