Irma Gabriel
Mount Currie,BC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Recreation Department
Lil'wat Nation
03.2013 - Current
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Resolved problems, improved operations and provided exceptional service.
On Call Receptionist
lil'wat Nation
02.2008 - 11.2014
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Confirmed appointments, communicated with clients and updated client records.
- Resolved customer problems and complaints.
- Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
- Routed incoming mail and messages to relevant personnel without delay.
- Operated multi-line telephone system to independently handle over 100 calls each day.
- Collected, sorted, distributed and sent mail and packages.
Deli Clerk
Tsipun
03.2010 - 11.2012
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Learned other teammates' work tasks to train as backup.
- Created appealing food arrangements for party trays and specialized orders.
- Planned work for deli team to optimize coverage for busy periods.
- Calculated total items needed to assemble party trays and placed orders for inventory.
- Prepared salads, soups and sandwiches for customers.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Cooked batches of food according to standard recipes.
- Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
Cashier
Tsipun
03.2010 - 10.2011
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Completed inventory counts and ordered merchandise.
- Reviewed weekly sales ads and monitored price changes.
- Performed cash, card and check transactions to complete customer purchases.
On Call Patient Travel Clerk
Lil'wat Nation
01.2005 - 01.2007
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
Housekeeper
Aspens
10.2002 - 03.2005
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
Education
No Degree -
Xet'olacw Community School
Lil'wat NationNo Degree - Academic Upgrading (Adult Basic Education)
Ts'zil Learning Center
Lil'wat NationSkills
- Group Recreation
- Recreation Leading
- Providing Recreation
- Recreation Management
- Recreation Planning
- Recreation Activities Planning
Accomplishments
- Supervised team of 1-10 staff members.
Certification
- Food safe Training - july 2019-2022
- World host Training - 2010
Play sports, coach of 2 slo-pitch teams and coach of the Hockey teams i play on
I help coaching with youth soccer.
I have 2 different teams for slo-pitch, i also play with two other slo-pitch teams in a whistler league, i also travel with other Teams to play slo-pitch.
I play floor Hockey with my same team for about 20 years, i also travel and play with other teams at Tournaments.
I volunteer at Gatherings, running Bingo's, Cooking
Timeline
Recreation Department
Lil'wat Nation
03.2013 - Current
Deli Clerk
Tsipun
03.2010 - 11.2012
Cashier
Tsipun
03.2010 - 10.2011
On Call Receptionist
lil'wat Nation
02.2008 - 11.2014
On Call Patient Travel Clerk
Lil'wat Nation
01.2005 - 01.2007
Housekeeper
Aspens
10.2002 - 03.2005
No Degree -
Xet'olacw Community School
No Degree - Academic Upgrading (Adult Basic Education)
Ts'zil Learning Center
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