Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
References
Timeline
Generic

Irma Felix

Fontana

Summary

Dynamic Office Manager with extensive experience at Covenant Logistics, excelling in payroll administration and employee training. Proven track record in developing efficient office policies and enhancing customer service relationships. Adept at financial reporting and budget management, driving operational success through effective communication and strategic vendor management.

Overview

5
5
years of professional experience

Work History

Office Manager

Covenant Logistics
Bloomington
01.2025 - 04.2025
  • Managed timekeeping and payroll functions for employees.
  • Processed paperwork associated with personnel transactions such as promotions or terminations.
  • Conducted new hire orientations and onboarding processes for incoming employees.
  • Updated employee database with changes in job title, salary information or contact details.
  • Maintained accurate records of employee information such as wages, performance reviews, benefits, leaves of absence.
  • Communicated effectively with vendors to order supplies and merchandise as needed.
  • Monitor and report KPI metric data.

Office Manager

NFI Industrie
Bloomington
10.2020 - 01.2025
  • Assisted in recruiting and onboarding.
  • Responded to customer inquiries via phone or email in a professional manner.
  • Developed and implemented office policies and procedures.
  • Coordinated meetings, conferences, travel arrangements and department activities.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Reviewed contracts for accuracy prior to signing off on behalf of the company.
  • Created spreadsheets in Excel to track data such as vacation requests, sick days .
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Ensured compliance with applicable laws regarding employment practices.
  • Supervised staff members, organized schedules and delegated tasks.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Processed payroll accurately ensuring all employees were paid on time.
  • Developing budgets for departmental expenses.
  • Maintained filing system for records, correspondence and other documents.
  • Preparation of budgets, forecasts, and financial statements.
  • Performed general bookkeeping duties, such as reconciling GL expenses vs. P&L.
  • Coded and entered daily invoices with in-house accounting software.
  • Managed all month-end responsibilities, such as revenue and expense transfers, and accruals.
  • Created and sent billing to the customer in a timely manner.
  • Managed office budget to handle inventory, postage and vendor services.
  • Created and managed budgets for travel, training, and team-building activities.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.

Education

High School Diploma -

Fontana High School
Fontana, CA
05-2015

Skills

  • Payroll administration
  • Employee training
  • Data entry
  • Office management
  • Policy development
  • Customer service
  • Vendor management
  • Record keeping
  • Financial reporting
  • Budget management
  • Effective communication
  • Relationship building
  • Clerical support

Accomplishments

  • I managed to support in numerous start-ups site through out the country
  • I am a very involved employees with all corporate activities with in and out of working hrs.
  • Assisted with developing our labor management system, achieving to improve cases per hour.

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Office Manager

Covenant Logistics
01.2025 - 04.2025

Office Manager

NFI Industrie
10.2020 - 01.2025

High School Diploma -

Fontana High School

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Irma Felix