Irma Cristel Villarreal Bianco
Montréal
Summary
Responsive, reliable, loyal, and hardworking professional with strong organizational skills, ready to help the team achieve the company goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Office Manager
Labelium Canada
Montreal, QC
01.2024 - Current
- Managed office operations while scheduling appointments for department managers.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Supported HR department report generation and data entry.
- Created, maintained, and updated filing systems for paper and electronic documents.
- Handled sensitive information with discretion.
- Learned and adapted quickly to new technology and software applications.
Administrative Manager
Grupo Advisers, S.A.
Panama, Panama
01.2014 - 07.2021
- Supervise the accounting department (invoices, money collection, financial statements, bank reconciliation),
- Responsible for following up on legal and financial issues
- Manage petty cash fund.
- Hired, managed, developed, and trained staff.
- Built a highly efficient administrative team through ongoing coaching and professional development opportunities.
- Monitored inventory levels of office supplies, placing orders when necessary to prevent stock shortages.
- Managed payroll and benefits administration.
- Implemented and maintained internal controls to protect financial assets.
- Created a welcoming office environment by maintaining clean, organized spaces for staff use.
Small Business Owner
Cafeteria Bien Me Sabe
Panama, Panama
10.2012 - 12.2013
- Managed purchasing, sales, and marketing.
- Created financial plans and budgets to ensure profitability.
- Managed daily operations for a successful small business.
- Developed strategic partnerships with suppliers
- Designed business plan to define concept, short-term and long-term goals and strategies.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Inventory Assistant
Id Tech Logistic, S.A.
Panama, Panama
04.2011 - 10.2012
- Provided training and guidance to new team members on best practices related to inventory control processes and procedures.
- Implemented systems for tracking and managing stock levels with accuracy and precision.
- Developed materials to educate staff on proper inventory management techniques.
Sales Representative
ID Tech Logistic, S.A.
Panama, Panama
01.2009 - 03.2011
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Developed and implemented sales strategies to increase profits.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
Education
D.E.C. Business Management - Business Administration
Collège LaSalle De Montréal
Montreal, QC05.2024
Higher Technician – Culinary Arts and Food and Beverage Management - Culinary Management
Panama International Hotel School
Panama, Panama01.2014
High School Diploma in Science -
Instituto America
01.2007
Skills
- Suite Microsoft Office (Excel, Word, PowerPoint, Outlook)
- Sage50
- Accounting skills
- Strategic organization
- Attention to details
- Leadership
- Creativity
- Problem-solving
- Teamwork
- Training and coaching
- Project Planning
Cellphone
(450) 626-8779
Other Studies
- Food and Beverage Management - American Hotel and Lodging Educational Institute
- Purchasing of Food Service Operations - American Hotel and Lodging Educational Institute
- Managing Beverage Operations - American Hotel and Lodging Educational Institute
- Managing Service in Food and Beverage Operations - American Hotel and Lodging Educational Institute
- Planning and Control for Food and Beverage Operations - American Hotel and Lodging Educational Institute
- Supervision in the Hospitality Industry - American Hotel and Lodging Educational Institute
- Certification HACCP (Hazard Analysis Critical Control Point)
- Planification and decoration of events (flowers and balloons arrangements)
Hobbies and Interests
- Cook
- Hiking
- Listen to music
Languages
Spanish
Native or Bilingual
English
Full Professional
French
Professional Working
Certification
American Hotel and Lodging Educational Institute:
- Food and Beverage Management (January 2013)
- CPFM Food Safety Manager HACCP (December 2012)
- Purchasing for Food Service Operations (December 2012)
- Managing Beverage Operations (September 2012)
- Managing Service in Food and Beverage Operations (September 2012)
- Planning and Control for Food and Beverage Operations (September 2012)
- Supervision in the Hospitality Industry (September 2012)
Hobbies
- Cooking and cocktail preparation
- Discovering Restaurants
- Hiking
- Dancing
- Karaoke
- Flowers and balloon arrangements
Timeline
Office Manager
Labelium Canada
01.2024 - Current
Administrative Manager
Grupo Advisers, S.A.
01.2014 - 07.2021
Small Business Owner
Cafeteria Bien Me Sabe
10.2012 - 12.2013
Inventory Assistant
Id Tech Logistic, S.A.
04.2011 - 10.2012
Sales Representative
ID Tech Logistic, S.A.
01.2009 - 03.2011
D.E.C. Business Management - Business Administration
Collège LaSalle De Montréal
Higher Technician – Culinary Arts and Food and Beverage Management - Culinary Management
Panama International Hotel School
High School Diploma in Science -
Instituto America