Open To Work
Irma Arzadon
Scarborough,Ontario
Summary
Detail-oriented HR professional specializing in HR systems management and project coordination. Led initiatives to enhance team collaboration and streamline staffing processes, improving operational efficiency. Expertise in interpreting agreements and fostering a positive work environment through effective communication and organization.
Overview
21
21
years of professional experience
Work History
Staffing Assistant (Permanent)
Toronto District School Board
Toronto, Ontario
03.2019 - Current
- Compose, edit and prepare correspondence including confidential human resources/labour relations communications;
- Assisted in staffing procedures by preparing postings and advertisements, compiling information for annual staffing surplus processes, running staffing formulas, and facilitating staff placements during surplus procedures.
- Provide information and guidance to Principals and/or Managers regarding the policies and procedures related to staffing processes;
- Recruit and hire new on-call employees to provide support in the department;
- Create, compile and/or maintain all databases including, maintaining and updating employee records on HRIS, creating and maintaining databases of temporary employees and supply staff, creating and maintaining records related to the transfer/surplus process, etc.;
- Maintain databases related to staff allocations, establishments, job banks etc.;
- Assist Officer and/or Administrator with the analysis, development, testing and implementation of reports and enhancements in HRIS;
- Provide confidential support in grievance investigation and collective bargaining positions;
- Research previous decisions and assist in preparing statistical analysis for grievances/arbitrations and staffing processes;
- Collected, recorded, compiled, analyzed, and prepared information for reports and presentations, ensuring accuracy and confidentiality.
- Liaise with other Board staff, Union representatives, and/or legal counsel to access, acquire and exchange information;
- Trained team members on business processes to enhance productivity.
- Provide leadership in fostering equity and inclusiveness in the development and implementation of programs and services; and
- Employee Services – Unit C Schools
Assistant Staffing Administrator (Acting)
Toronto District School Board
Toronto, Ontario
12.2015 - 03.2019
- Reviewed and approved job competition results, facilitating successful job offers;
- Recruited and hired new on-call employees to provide support in the department;
- Processed and approved leaves such as Pregnancy/Parental, Personal, Family Medical and Educational;
- Investigated available positions for recall process to ensure timely staffing decisions;
- Conducted thorough investigations and generated accurate reports for arbitrations and grievances;
- Conducted thorough investigation of seniority disputes and temporary to permanent eligibility;
- Approved and processed transfer requests for employees (i.e. Lunchroom Supervisors and/or Noon Hour Assistant; and
- Inputted, monitored and maintained various staff changes, i.e., appointments, promotions, transfers, status changes, reclassifications, resignations, and retirements;
- Maintained credential databases and provided update to all affected areas pertaining to expired and up-to-date credentials;
- Composed, edited and prepared correspondence including confidential human resources/labour relations communications;
- Responded to inquiries regarding policies and procedures of the Board, Collective Agreement provisions, Employee Services policies and protocols, staffing procedures, employment/labour legislations, etc.;
- Provided training to team members, enhancing business practices and contributing to overall departmental effectiveness;
- Employee Services – Unit C Schools
Staffing Assistant (Permanent)
Toronto District School Board
Toronto, Ontario
10.2015 - 12.2015
- Composed, edited and prepared correspondence including confidential human resources/labour relations communications;
- Assisted in staffing procedures by preparing job postings and advertisements, compiling data for annual staffing surplus processes, running staffing formulas, and facilitating staff placements while maintaining establishment numbers.
- Maintained and updated employee records on HRIS, developed databases for temporary employees and supply staff, and organized records related to the transfer and surplus processes.
- Assisted Officer and/or Administrator with the analysis, development, testing and implementation of reports and enhancements in HRIS;
- Provided confidential support in grievance investigation and collective bargaining positions;
- Researched previous decisions and assisted in preparing statistical analysis for grievances/arbitrations and staffing processes;
- Addressed inquiries regarding Board policies, Collective Agreement provisions, Employee Services protocols, staffing procedures, and employment/labour legislation to ensure compliance and clarity.
- Maintained credential databases and provided update to all affected areas pertaining to expired and up-to-date credentials;
- Collected, recorded, compiled, analyzed and prepared information for reports and/or presentations, including confidential information;
- Provided information and guidance to Principals and/or Managers regarding the policies and procedures related to staffing processes;
- Liaised with other Board staff, Union representatives, and/or legal counsel to access, acquire and exchange information;
- Recruited and hired new on-call employees to provide support in the department;
- Provided training to all team members and initiated improvement in the business processes to ensure higher productivity and efficiency;
- Maintained databases related to staff allocations, establishments, job banks etc.;
- Provided leadership in fostering equity and inclusiveness in the development and implementation of programs and services; and
- Employee Services – Unit C Schools
Employee Services Assistant (Permanent)
Toronto District School Board
Toronto, Ontario
02.2011 - 10.2015
- Prepared and distributed vacancy notices for internal and external job postings while maintaining accurate records of postings to ensure compliance and accessibility;
- Received applications in response to vacancy postings, determined eligibility of applicants per the collective agreement, acknowledged and forwarded applications.
- Documented and completed all processes related to the hire of new staff, including opening new personnel files and the provision of information regarding TDSB;
- Provided administrative support to the Employee Services Management Team including preparing reports, correspondence, scheduling meetings;
- Maintained databases related to staff allocations, establishments, job banks etc;
- Responded to enquiries about support staff vacation and sick leave allotments/discrepancies;
- Prepared information, correspondence and employee notifications for staffing processes (e.g. annual staffing, bidding, restructuring redeployment), meetings etc;
- Received and processed requests for per diem and temporary employees as required to cover absences etc;
- Liaised with employees, administrators, and management on staffing needs, job postings, and attendance issues to facilitate effective communication and problem resolution;
- Inputted, monitored and maintained staff changes, i.e., appointments, promotions, transfers, status changes, reclassifications, resignations, and retirements on the HRIS;
- Inputted leaves of absence, sick leave allotments, salary changes, and seniority on the HRIS;
- Responded to front-line enquiries about Employee Services policies and protocols related to staffing procedures, attendance reporting procedures, Collective Agreement provisions, and employment opportunities.
- Employee Services – Unit C- Schools
Payroll Deductions Analyst (Permanent)
Toronto District School Board
Toronto, Ontario
12.2008 - 02.2011
- Verified and analyzed daily error, warning, adjustment and APPA reports system generated to ensure timely and accurate salary payments for legislative and collective agreement requirements;
- Ensured proper deductions are taken from each pay to comply with garnishee/family responsibility arrears by having proper records to control and monitor the activities for remittance and deductions purposes;
- Processed remittance of deductions on a timely basis with appropriate audit backup and controls;
- Adjusted source deductions values as required to ensure accurate employee records for payroll processing and deductions of income tax, C.P.P. and E.I.;
- Administered pay or manual Year to Date adjustments on deductions to ensure T4, T4A, gratuity data integrity;
- Initiated and monitored payroll liability account integrity by providing accurate payroll forms and documentation for bank reconciliation and audit processes;
- Processed all entries on a timely basis to feed into the overall Board time requirements;
- Processed remittances with supporting documentation to the appropriate institutions to ensure time disbursements by the payee;
- Updated the Payroll systems screens to commence/stop deductions for all garnishees and family support notices, which include all amendments;
- Sent and followed up on notices to employees, e.g., regarding overpayments, to ensure repayment and/or to start the steps for collection agency involvement;
- Reviewed and modified court orders to ensure compliance with payroll regulations.
- Analyzed pay deduction processing problem to determine source and nature of problem and decide action;
- Determined employee eligibility to SUB plan payments;
- Recommended process improvements to enhance system functionality and efficiency;
- Established effective communication channels with payroll, Human Resources, schools, and employees to address and fulfill employee and Board needs.
- Analyzed and responded to employee inquiries, request for direction or information, complete required forms and redirect enquiries where necessary in a business manner;
- Provided information to third parties with employee consent;
- Enforced and maintained compliance to FOI and Board confidentiality rules (e.g. courts, WSIB, record control);
- Utilized system application to ensure effective use of tools for communication, e.g., word processing, spreadsheets, database;
- Adjusted back dated enrolments;
- Initiated journal entries to ensure General Ledger integrity, pay recalls, and salary overpayments.
- Updated to commence or stop deductions as requested by employee, as they relate to optional deductions such as credit union, RRSPs, charity, OPC, TSSA, etc.;
- Processed mandatory deductions such as federation dues and fees, etc.;
- Processed related governments, e.g., as supplied by the employee, C.P.P. and E.I. waivers; and
- Payroll Services – Remittance Administration
- Payroll Services – Remittance Administration
Records Assistant (Permanent)
Toronto District School Board
Toronto, Ontario
11.2004 - 12.2008
- Provided clerical assistance to Employee Services Administrators on day-to-day administration of the department;
- Initiated actions in HRIS: new appointments, end appointments, resignations, retirements, leave of absences, salary changes, employee residence address and time entries;
- Maintained the orderly flow of information and accurate records;
- Documented new hires and ensured timely submission of proper paperwork and Police Reference Checks, facilitating smooth onboarding process;
- Coordinated staffing and hiring for summer programs including Continuing Education, Special Education, Focus on Youth, TOES Camp, and Music Camp, ensuring program needs were met;
- Liaised with Payroll Department on salary issues;
- Composed, edited and prepared correspondence, e.g., pregnancy/parental leaves, leave of absence, experience letters, salary, resignation, retirement, interview success letters and assignment extension letters;
- Assisted with job competitions and interview process;
- Created and maintained databases for job posting applicants, co-op staff, summer students, and outdoor education interns, streamlining recruitment tracking.
- Received, tracked and followed-up on all incoming mail, email, etc.;
- Assisted with special projects as assigned according to department needs; and
- Employee Services, Unit C Central and Non-Union
Education
Business Administration - Human Resources Management Program
Centennial College
Scarborough, ON 05.2012
Web Page Publishing Program -
George Brown College
St. James Campus Toronto, ON08.2002
Microsoft Office Applications -
George Brown College
St. James Campus Toronto, ON12.2000
Bachelor of Elementary Education - 4 Year Program
University of the Philippines
08.1993
Skills
- HR systems management
- Project management
- Microsoft Office proficiency
- Agreement interpretation
- Task prioritization
- Organizational skills
- Time management
- Team collaboration
- Adaptability
- Verbal communication
- Diplomatic communication
- Work ethic
References
Available upon request
Timeline
Staffing Assistant (Permanent)
Toronto District School Board
03.2019 - Current
Assistant Staffing Administrator (Acting)
Toronto District School Board
12.2015 - 03.2019
Staffing Assistant (Permanent)
Toronto District School Board
10.2015 - 12.2015
Employee Services Assistant (Permanent)
Toronto District School Board
02.2011 - 10.2015
Payroll Deductions Analyst (Permanent)
Toronto District School Board
12.2008 - 02.2011
Records Assistant (Permanent)
Toronto District School Board
11.2004 - 12.2008
Business Administration - Human Resources Management Program
Centennial College
Web Page Publishing Program -
George Brown College
Microsoft Office Applications -
George Brown College
Bachelor of Elementary Education - 4 Year Program
University of the Philippines