Irlene Angie Torres Flores
Calgary,AB
Summary
Talented Production Team Lead with Over 3 years of manufacturing experience setting and achieving demanding objectives in a medicinal and food grade environment. Optimizing procedures and improving employee performance to maximize productivity. Outstanding safety record.
Overview
6
6
years of professional experience
Work History
Baker
Tim Hortons
- Produced consistently high-quality baked goods for customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Complied with health and safety codes to protect staff and customers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Packaged and labeled baked goods with accurate descriptions and ingredients.
- Trained and supervised new employees on bakery operations and procedures.
Post Production Team Lead
Ogen.Ltd
05.2020 - 11.2023
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Held weekly team meetings to inform team members on company news and updates.
- Created and managed project plans, timelines and supply orders.
Service Crew
A&W® Restaurants
01.2018 - 07.2020
- Kept all prep areas clean by sweeping, mopping and washing down counters.
- Assisted team members with tasks, increasing overall efficiency and achieving improved customer satisfaction.
- Kept customers and crew areas organized.
- Operated cash registers and POS systems, handling cash daily.
- Cooked, prepared and bagged food for customers.
- Verified freshness of food and ingredients by checking for quality, keeping track of new and expired items and rotating stock.
- Monitored supply inventory and ordered more to maintain smooth and efficient workdays.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
High School Diploma -
CCH Vallejo Unam
Mexico CitySkills
- Food Safety
- Kitchen Equipment Operation
- Customer Service
- Quality Control
- Opening and Closing Duties
- Management
- Stock Rotation
- Minimize Ingredient Waste
- Kitchen Safety
- Regulatory Compliance
- Resource Allocation
- Schedule Management
References
Wanda Ho Hardwell - HR Manager - Ogen.Ltd
403-617-3510
James Brophy - General Operations Manager - Ogen.Ltd
403-860-9127
Yura Bondarenco - Facility suepervisor - Ogen.Ltd
403-399-7780
Timeline
Post Production Team Lead
Ogen.Ltd
05.2020 - 11.2023
Service Crew
A&W® Restaurants
01.2018 - 07.2020
Baker
Tim Hortons
High School Diploma -
CCH Vallejo Unam
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