Irish Bernadette Roy NICOLAS
Calgary,AB
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
13
13
years of professional experience
Work History
Money Transfer Agent
MoneyGram C/o Westmorland Fisheries Ltd.
06.2021 - 06.2023
- Handled sensitive customer information with discretion, maintaining confidentiality at all times.
- Achieved high levels of accuracy in processing transactions by meticulously following established protocols.
- Exceeded expectations during periodic performance evaluations through consistent high-quality work output.
- Met or exceeded monthly targets for transaction volume while maintaining a low error rate.
- Managed a high volume of daily transactions without compromising quality or accuracy.
- Identified potential fraudulent activities and reported them to management, contributing to the security of client funds.
Machine Operator
Westmorland Fisheries Ltd.
07.2012 - 06.2023
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Troubleshot machine alarms and jams, repairing machines and thoroughly documenting results.
Machine Operator Technician
ChipMOS Technologies
07.2010 - 07.2012
- Operated machining equipment safely with team of operators.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Complied with company and OSHA safety rules and regulations.
- Achieved consistent product quality by performing regular quality checks and adjusting machine settings accordingly.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Read and analyzed work orders to determine machine and equipment settings and product specifications.
Education
Diploma - Medical Office Assistant & Unit Clerk
ERP College
Calgary, AB09-2025
Certificate - Nursing Assistant
Manila Adventist Medical Center
Pasay Philippines03-2006
Skills
- Professionalism and ethics
- Cash handling proficiency
- Record keeping
- Cross-cultural communication
- Listening and empathy
- Transaction processing
- Customer service
- Multitasking Abilities
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Money Transfer Agent
MoneyGram C/o Westmorland Fisheries Ltd.
06.2021 - 06.2023
Machine Operator
Westmorland Fisheries Ltd.
07.2012 - 06.2023
Machine Operator Technician
ChipMOS Technologies
07.2010 - 07.2012
Diploma - Medical Office Assistant & Unit Clerk
ERP College
Certificate - Nursing Assistant
Manila Adventist Medical Center
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