Irish Harina

In my role at Signifi, I led a comprehensive quality assurance effort, ensuring top-tier software performance and client satisfaction through detailed testing and collaboration:

• Documented, triaged, and managed defects using Jira.
• Collaborated with developers to ensure timely resolutions and effective issue tracking.
• Designed and updated comprehensive test cases to ensure consistency in manual testing procedures.
• Focused on verifying compatibility and integration of Signifi-specific software with hardware. Tested Signifi applications on linux platform.
• Conducted thorough testing of API and payment integrations, including Moneris, AMP, Powertranz, and Aurus, ensuring accurate functionality and seamless transactions.
• Assigned to work with Signifi's top three clients to address specific needs and ensure software meets client requirements.
• Developed and executed SQL (PostgreSQL) scripts for report validation and defect investigation, enhancing the accuracy of data analysis and troubleshooting
• Searched for and reported bugs in newly-developed aspects of web applications in sandbox environments, ensuring timely delivery of fully functional products.
• Worked closely with developers, system installers, and technical support representatives to identify errors and determine appropriate resolutions.
• Authored a Method of Procedure (MOP) document outlining deployment procedures and backout plans.- Participated in release deployments and guided teams through the process.
• Collaborated with the automation team to evaluate and automate manual test cases for efficiency and consistency.
• Led a QA team of over six testers, conducted training sessions, and facilitated onboarding for new members to ensure familiarity with Signifi products and processes.

• Executed end-to-end testing processes to ensure the delivery of high-quality software products, meticulously identifying and documenting defects.
• Developed and maintained detailed test plans, test cases, and test scripts, ensuring comprehensive coverage of functional and non-functional requirements.
• Conducted thorough regression testing to validate software stability and compatibility across different platforms and environments.
• Collaborated closely with cross-functional teams, including developers and business analysts, to understand project requirements and ensure effective test coverage.
• Contributed to the continuous improvement of QA processes by providing insights into testing methodologies, tools, and best practices.
• Participated in the creation and enhancement of testing documentation, ensuring clarity and accessibility for all team members.
• Actively participated in Agile/Scrum ceremonies, providing valuable input during sprint planning, daily stand-ups, and retrospective meetings.
• Collaborated with product owners to stay current on intended functionality.
• Stayed informed about industry trends and advancements in testing technologies, incorporating relevant innovations into the testing process.

• Engineered and optimized meticulous test cases for manual testing, implementing a consistent and thorough approach across a diverse array of casino games, including lottery, slots, P2P, and casino games on web and mobile platforms.
• Collaborated seamlessly with developers and product owners to maintain a deep understanding of evolving product features and intended functionality, enhancing the precision and relevance of testing efforts.
• Authored, edited, and continually updated project manuals and technical documentation, serving as crucial references for the quality assurance team and promoting efficient knowledge transfer.
• Executed comprehensive cross-browser testing on mobile and web interfaces, adeptly identifying and documenting bugs, and providing valuable support to expedite issue resolution.
• Proficiently performed API testing using advanced tools such as SOAP UI and Postman, ensuring robust validation of backend service integrations.
• Spearheaded the development of automated test scripts to scrutinize Return to Player (RTP) metrics and winning amounts for each new game, significantly improving overall testing efficiency.
• Designed and executed functional tests in SOAP UI for lottery games, maintaining a rigorous testing framework.

Led daily operations for a dual-team back-end QA unit, leveraging Agile (Scrum) for new and existing feature testing and Kanban for game backend maintenance.