Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
References
Timeline
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Iris Ahnger

San Francisco

Summary

I am a motivated team member with experience in fast-paced retail and food service environments. I have a strong background in customer service, teamwork, and problem-solving. I have been consistently recognized by employers for maintaining high standards of cleanliness and organization, and strong communication and collaboration skills. I can adapt quickly to new environments and situations. I have delivered quality service by offering efficient and friendly support to customers and team members.

Overview

3
3
years of professional experience

Work History

Crew Member

Trader Joe's
San Francisco
07.2023 - 08.2024
  • Stocked shelves and organized different departments, such as Produce, Flowers, and Snack Sections.
  • Processed food spoils, and donations to various food banks.
  • Cashiered, as well as helped bag customers' groceries.
  • Provided customer service by helping shoppers with various needs, such as finding specific items, collecting their shopping cart, and answering any other questions they had.
  • Trained new employees.
  • Clean the bathroom and kitchen/break room area consistently.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Performed price checks and adjustments as needed.
  • Monitored expiration dates and removed outdated products from shelves.

Ice Cream Server

San Francisco Hometown Creamery
San Francisco
09.2021 - 06.2023
  • Restocked napkins, condiments, and utensils in self-service areas during slow periods.
  • I opened and closed the store on weekends, which entailed cleaning, managing the cash register, restocking supplies, and locking up.
  • I worked in the company's ice cream van in the park by myself on weekends.
  • Trained new employees on proper food handling techniques and customer service standards.
  • Took on Shift Lead responsibilities.
  • Processed customer complaints professionally while maintaining a friendly attitude toward them.
  • Followed recipes and preparation techniques for sundaes, milkshakes, and other frozen desserts.

Education

Bachelor of Arts - Social Science

San Diego State University
San Diego, CA
06-2028

High School Diploma -

Abraham Lincoln High School
San Francisco
06-2024

Skills

  • Customer service
  • Employee training
  • Cash handling
  • Team collaboration
  • Effective communication
  • Problem solving
  • Time management
  • Food preparation
  • Heavy lifting
  • Cleaning and sanitation
  • Food handler certification
  • Active listening
  • Menu knowledge
  • Stocking and replenishment
  • Product knowledge
  • Stock rotation
  • Preventing food spoilage
  • DoorDash familiarity
  • Workplace efficiency
  • Register operation
  • Diversity awareness
  • Front of house management

Affiliations

  • I love to go Thrifting and am always on the hunt to find new Flea Markets or Farmer's Markets to go to.
  • I have a passion for animals, and love visiting local shelters and taking care of family friend's pets.
  • I love exploring nature, going to the beach, going on hikes, and being outdoors.

Accomplishments

  • Name Listed on the College of Professional Studies and Fine Arts Dean's List for the Fall 2024 Semester.

Languages

Spanish
Elementary

References

References available upon request.

Timeline

Crew Member

Trader Joe's
07.2023 - 08.2024

Ice Cream Server

San Francisco Hometown Creamery
09.2021 - 06.2023

Bachelor of Arts - Social Science

San Diego State University

High School Diploma -

Abraham Lincoln High School

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Iris Ahnger