Iris Razo
Palmdale
Summary
Adaptable individual with a diverse background in customer service and emergency response. Known for strong leadership and committed to delivering exceptional service while ensuring safety in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Food Service Team Member/ Kitchen Team Member
Panda Express
Berkeley
02.2026 - Current
- Prepared and assembled food items, ensuring compliance with company standards for quality and presentation.
- Maintained cleanliness and organized workstations to support efficient service during peak hours.
- Operated kitchen equipment safely and followed food safety guidelines consistently.
- Delivered excellent customer service by efficiently taking orders and addressing customer inquiries.
- Managed closing duties including restocking shelves and refrigerators with fresh supplies for the next day's operation.
Lifeguard/Junior Swim Coach/Swim Lesson Instructor
City of Palmdale
Palmdale
05.2023 - 08.2025
- Instructed swim classes for various skill levels and age groups.
- Developed lesson plans to enhance swimming techniques and safety awareness.
- Monitored swimmers' progress and provided individualized feedback and support.
- Developed training plans and drills to improve swimmer performance.
- Developed individualized swim lesson plans for students with special needs.
- Monitored pool activities to ensure guest safety and compliance with regulations.
- Responded quickly to emergencies, providing first aid and rescue assistance as needed.
- Conducted regular inspections of pool facilities and equipment to maintain safety standards.
- Maintained records of attendance, time standards achieved, and competition results for all athletes under my supervision.
- Conducted routine inspections of rides for maintenance and safety compliance.
Assistant Golf Instructor
Zero Limits Tour
Lancaster
07.2022 - 11.2022
- Assisted in teaching golf techniques to beginner players.
- Instructed players on rules of the game and etiquette on the course.
- Collaborated with senior instructors to develop lesson plans and training materials.
- Coordinated scheduling for lessons, tournaments, and events at the facility.
- Organized tournaments and other special events at the driving range or golf courses.
- Maintained organized sales floor to enhance customer shopping experience.
Education
Some College (No Degree) - Political Science & Legal Studies
University of California, Berkeley
Berkeley, CA03-2026
University of California, Los Angeles
Los Angeles, CAUniversity of Massachusetts Global
Aliso Viejo, CAHigh School Diploma -
Paraclete High School
Palmdale, CA05-2024
Skills
- First aid, AED, and CPR certified
- Native Spanish fluency
- Food safety
- Special education
- Strong leadership
- Child development
- Customer service
- Fundraising
- Lesson planning
- Emergency response
- Quick learner
- Spinal injury care
- Swim instruction
- Lifeguard certification
Timeline
Food Service Team Member/ Kitchen Team Member
Panda Express
02.2026 - Current
Lifeguard/Junior Swim Coach/Swim Lesson Instructor
City of Palmdale
05.2023 - 08.2025
Assistant Golf Instructor
Zero Limits Tour
07.2022 - 11.2022
Some College (No Degree) - Political Science & Legal Studies
University of California, Berkeley
University of California, Los Angeles
University of Massachusetts Global
High School Diploma -
Paraclete High School