Iris Powell
Kitchener,ON
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
23
23
years of professional experience
Work History
Boutique Studio Owner
Boutique Plus14+
London, Ontario
09.2009 - 06.2025
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Employed and managed vendors by negotiating deliverables, cost and expected quality.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Prioritized and organized tasks to efficiently accomplish service goals.
Payroll Administrator, Mortgage Administration
Manulife Bank
Waterloo, Ontario
01.2002 - 05.2008
- Verified employee hours worked against timesheets provided by supervisors.
- Updated payroll system to reflect changes in employee status, benefits, and job titles.
- Enforced payroll-related policies, procedures, and regulations to adhere to changing company and governmental standards.
- Resolved discrepancies between payroll records and employee inquiries.
- Processed new employee paperwork and entered information into payroll system.
Education
Accounting Diploma - Finance
Compu College
Halifax, NSSome College (No Degree) - CPA Payroll
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ONSkills
- High customer service standards
- Adaptive team player
- Confidential and Responsible
- Analytical Problem Solving
- Motivated Professional
- Client relationship management
References
References available upon request.
Timeline
Boutique Studio Owner
Boutique Plus14+
09.2009 - 06.2025
Payroll Administrator, Mortgage Administration
Manulife Bank
01.2002 - 05.2008
Accounting Diploma - Finance
Compu College
Some College (No Degree) - CPA Payroll
Conestoga College Institute of Technology And Advanced Learning
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