Iris Petrozzi
San Francisco
Summary
Customer-oriented Anthropology graduate with experience in retail sales and client service. Skilled in communication and problem-solving, dedicated to fostering positive guest interactions. Excited to bring a diligent work ethic and focus on customer satisfaction to excel in a role within the dynamic hospitality sector.
Overview
6
6
years of professional experience
Work History
Sales Associate
Wood Goods and Hot Sauce/Mint Staging
06.2024 - Current
- Engage with customers to effectively build rapport and lasting relationships.
- Organize racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Assist stylist in designing and creating comfortable and functional environments to represent clients' lifestyle, taste and budget.
- Packing and unpacking styling items used at past and future jobs. Reorganizing inventory brought in from past jobs.
Sales Associate
CherryHills Market
09.2020 - 01.2021
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Business closed January 2021 due to COVID-19.
Food Service Worker
Dairy Queen Grill & Chill
06.2019 - 09.2020
- Greeted customers at counter to fulfill requests and answer questions.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Made food according to standard recipes with requested changes for customer satisfaction.
Education
Bachelors of Arts - Anthropology, Africana Studies
San Francisco State University
San Francisco, CA05.2025
GED -
Huntington Beach High School
Huntington Beach, CA06.2021
Skills
- Reliable and punctual
- Friendly and outgoing
- Problem-solving skills
- Customer engagement
- Verbal and written communication
Timeline
Sales Associate
Wood Goods and Hot Sauce/Mint Staging
06.2024 - Current
Sales Associate
CherryHills Market
09.2020 - 01.2021
Food Service Worker
Dairy Queen Grill & Chill
06.2019 - 09.2020
Bachelors of Arts - Anthropology, Africana Studies
San Francisco State University
GED -
Huntington Beach High School
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