Irina Alina Hernandez
Sacramento,CA
Summary
Dedicated professional with a strong work ethic and effective communication skills. Proven ability to learn quickly and adapt to new environments. Committed to contributing to team success and achieving organizational objectives.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Fulfillment Associate/Vault Clerk
Costco Business Center
Sacramento, CA
07.2021 - Current
- Selected products from shelves and pallets to fulfill customer orders efficiently.
- Coordinated daily activities with associates to enhance productivity and meet objectives.
- Ordered and distributed coin and currency to maintain vault balance.
- Prepared and submitted documentation to ensure compliance with banking records.
Wellness Coach/ Case Management
Yolo County Office of Education
Woodland, CA
01.2026 - Current
- Designed personalized wellness plans tailored to individual client needs and goals.
- Facilitated group workshops on nutrition, stress management, and healthy lifestyle choices.
- Provided one-on-one coaching sessions to educate clients on fitness techniques and wellness practices.
- Coordinated client assessments to identify needs and develop tailored service plans.
- Facilitated communication between clients, healthcare providers, and community resources.
Substance Abuse Counselor Intern
Granite Wellness Centers
Roseville, CA
12.2024 - Current
- Assessed clients' mental health and substance use histories to inform treatment strategies.
- Facilitated individual and group therapy sessions for DUI and outpatient clients to promote recovery.
- Guided clients in developing skills and strategies for effective problem-solving.
Behavior Interventionist
Burnett Therapeutics Services Inc.
Napa, CA
12.2023 - 12.2024
- Coordinated with healthcare professionals to assess medical and psychological factors affecting behaviors.
- Delivered crisis intervention and management for immediate behavioral concerns.
- Guided clients in developing coping mechanisms for emotional regulation.
Receptionist/Cashier
Niello Acura
Roseville, CA
05.2021 - 09.2021
- Provided comprehensive administrative support by organizing documents, managing schedules, and processing faxes.
- Operated cash register, collected payments, and ensured accurate change distribution.
Amazon Delivery
Direct Delivery Services
Sacramento, CA
09.2020 - 11.2020
- Optimized delivery routing by grouping and directing shipments based on designated areas.
- Maintained efficient delivery timelines through regular communication with dispatch regarding route changes.
- Coordinated with customers ahead of deliveries to finalize delivery times.
Produce M.I.T./Manager
WinCo Foods
Sacramento, CA
05.2011 - 11.2020
- Provided exceptional customer service to boost client satisfaction.
- Collaborated with team members to meet project requirements and create effective solutions.
- Conducted daily cycle counts and monthly audits to ensure accurate inventory levels.
Customer Service Cashier
Taco Bell
Sacramento, CA
02.2009 - 09.2011
- Operated cash register and processed payments efficiently.
- Managed exchanges and returns for customer satisfaction.
- Unboxed new merchandise and arranged items on shelves according to standards.
Education
BASW - Social Work
California State University
Sacramento, CA01.2027
Associate in Arts for Transfer (AA-T) - Psychology
American River College
Sacramento, CA05.2025
AA Degrees - Human Services, Chemical Dependency, Social Science, The Individual & Society
American River College
Sacramento, CA01.2025
Cosmetology License - Cosmetology Education
MTI College
Sacramento, CA01.2012
Skills
- Leadership and decision-making
- Training and mentoring
- Empathy development
- Time management
- Multi-tasking and organization
Certification
- Cosmetology License, 553904
- Phi Theta Kappa Honor Society, 2201G07G
- SUDRC, 20211
- Wellness Coach, BAF2F480B4
Timeline
Wellness Coach/ Case Management
Yolo County Office of Education
01.2026 - Current
Substance Abuse Counselor Intern
Granite Wellness Centers
12.2024 - Current
Behavior Interventionist
Burnett Therapeutics Services Inc.
12.2023 - 12.2024
Fulfillment Associate/Vault Clerk
Costco Business Center
07.2021 - Current
Receptionist/Cashier
Niello Acura
05.2021 - 09.2021
Amazon Delivery
Direct Delivery Services
09.2020 - 11.2020
Produce M.I.T./Manager
WinCo Foods
05.2011 - 11.2020
Customer Service Cashier
Taco Bell
02.2009 - 09.2011
Associate in Arts for Transfer (AA-T) - Psychology
American River College
AA Degrees - Human Services, Chemical Dependency, Social Science, The Individual & Society
American River College
Cosmetology License - Cosmetology Education
MTI College
BASW - Social Work
California State University