Irie Rubertelli
Ottawa,ON
Summary
As an experienced professional with a background in serving, customer service, and management assistant work seeking an administrative assistant role, I bring unparalleled interpersonal skills and a proven track record of success to any organization. During my 5+ years of working in a fast-paced environment, I have developed exceptional communication skills, the ability to multitask, and a talent for collaboratively achieving common goals.
My diverse experience in hair styling, administration, and hospitality has sharpened my attention to detail, equipping me with a strong work ethic and an appreciation for the importance of meeting and exceeding customer expectations through expert customer relations, account management, and sales skills.
Overview
2
2
years of professional experience
Work History
Beauty Advisor
Sephora
04.2023 - Current
- Delivered expert skills in customer relations, product knowledge, and sales by answering high volume of inquiries, locating merchandise, and promoting key items, while maintaining clean and organized counter and display areas, and successfully identifying and addressing customers' skin and hair needs to enhance product selection and drive revenue growth.
- Excelled in helping to lead Sephora’s beauty advisor team through greeting and customer management, offering friendly and knowledgeable assistance to clients in various areas - interacting professionally with clients, colleagues, and external brand representatives.
Server
Moxies Grill & Bar
09.2022 - Current
- Demonstrated exceptional, skills by providing attentive and prompt service to guests, resulting in a high level of customer satisfaction and repeat business
- Consistently exceeded sales goals by actively promoting menu items, making personalized recommendations, and upselling when appropriate
- Maintained a clean and organized work environment, including stocking and restocking supplies, cleaning tables, and following all health and safety protocols.
Bartender and Server
St. Louis Bar & Grill
03.2022 - 09.2022
- Built a strong rapport with customers by providing personalized service and creating a welcoming and enjoyable atmosphere, resulting in increased customer loyalty and repeat business
- Demonstrated excellent mixology skills by creating signature cocktails, serving drinks accurately and efficiently, and maintaining knowledge of the bar's drink menu
- Proactively managed inventory, placing orders as needed, and controlling costs by monitoring waste and reducing over-pouring
- Maintained a clean and organized bar area, ensuring all equipment and supplies were in good working order.
Hair Stylist Assistant
De Luca Hair
09.2021 - 01.2022
- Assisted lead stylists with a variety of tasks, including shampooing, conditioning, and styling clients' hair, ensuring a positive salon experience for all customers
- Maintained a clean and organized work area, including sterilizing tools and equipment, stocking supplies, and keeping the salon tidy and presentable
- Contributed to a positive team environment by communicating effectively with lead stylists and other team members, and displaying a professional and friendly demeanor at all times
- Demonstrated a willingness to learn and grow in the role, taking on new responsibilities and seeking out opportunities for development.
Education
High School Diploma -
Almonte And District Highschool
Almonte, ON06.2017
Skills
- Team Collaboration
- Multitasking and Organization
- Excellent Written and Verbal Communication
- Adaptability and Flexibility
- Service Contracts
- Dispute Mediation
- Engaging with Diverse Customers
Additional Information
- Ottawa, ON Alamonte and District High School Alamonte, ON 06/2017 Studied and became conversational in Italian during a semester abroad in Italy
Interior Design
A growing passion built from a love for organization and optimizing interacted spaces
Timeline
Beauty Advisor
Sephora
04.2023 - Current
Server
Moxies Grill & Bar
09.2022 - Current
Bartender and Server
St. Louis Bar & Grill
03.2022 - 09.2022
Hair Stylist Assistant
De Luca Hair
09.2021 - 01.2022
High School Diploma -
Almonte And District Highschool
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