Irfan A Chaudhry
Delta
Summary
Results-driven education professional prepared to leverage extensive technology and teaching experience to achieve impactful outcomes. Consistently excels in people and business development and worker engagement. Known for team collaboration and adaptability, showcasing skills in technology and data driven decision making, and how to make small business into successful ventures.
Overview
27
27
years of professional experience
Work History
Instructor
KUMON Math & Reading Center
03.2013 - Current
- Instructing K to Grade 12 students in the area of Math and Language Arts, for remedial and enrichment purposes
- Built a new franchise business into having 250 students with approx 25 staff, currently anchoring the after school learning market in the Cedar Hills area of Surrey.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
Diversity Committee Member
City of Delta
01.2013 - Current
- Platform to discuss and guide city decision-making in order to respect and value the diversity of the population in Delta
Communications Manager
AMJ Delta Mosque
01.2009 - Current
Support Manager & Project Manager
HSBC
04.2004 - 06.2011
- The application support team of 15 people (business analysts), handling 10,000 users across North America with monthly volume of 5-8000 calls, helping internal clients close mortgages and other loan products
- Prepared metrics and reporting for senior mgmt and performed employee evaluations
- Managed business intelligence/software development projects; shaped policy for offshore resources and assisted in directing enterprise solutions on a global scale, lower mainland disaster recovery lead and financial controller of the engineering team ($25m budget)
Technical Analyst
Vancouver School Board
09.1998 - 07.2003
- Rollout of internet and storage networks into public school system (using a mixed Microsoft/Novell platform), managing and operating LAN's and WAN's, troubleshooting computer labs, providing training staff and students
Education
Project Management Professional -
Project Management Institute
05-2012
Master's Certificate - Project Management
George Washington University
Washington, DC08-2010
Business Analysis Certificate -
Royal Roads University
Victoria, BC03-2008
Bachelor of Science - Computer Science
University of British Columbia
Vancouver, BC05-1995
Skills
- Client relationship management
- Relationship building
- Positive role model and mentor
- Conflict resolution
- Technology integration
- Project planning
- Incident management
- Customer support
- Critical thinking
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Instructor
KUMON Math & Reading Center
03.2013 - Current
Diversity Committee Member
City of Delta
01.2013 - Current
Communications Manager
AMJ Delta Mosque
01.2009 - Current
Support Manager & Project Manager
HSBC
04.2004 - 06.2011
Technical Analyst
Vancouver School Board
09.1998 - 07.2003
Project Management Professional -
Project Management Institute
Master's Certificate - Project Management
George Washington University
Business Analysis Certificate -
Royal Roads University
Bachelor of Science - Computer Science
University of British Columbia
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