Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Irfan Sahota

Winnipeg,MB

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Seasoned Entrepreneur with a solid background in business management, operational planning and revenue generation. Hardworking, dedicated and resourceful leader with 5+ years in sales/service industry. Ready to leverage experience and drive to pursue new professional challenges.

Overview

4
4
years of professional experience

Work History

Social Media Manager

Delicious Pizza 'n' Wings
05.2023 - 03.2024
  • Increased customer engagement through social media.
  • Managed multiple social media platforms, ensuring a consistent brand voice and message.
  • Boosted engagement rates with the creation of compelling and visually appealing content.
  • Optimized posting schedules based on platform-specific analytics to maximize content visibility.
  • Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
  • Developed marketing content such as blogs, promotional materials, and advertisements for social media.

Salesperson

Delicious Pizza 'n' Wings
07.2020 - 03.2024
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.

Customer Service Supervisor

Delicious Pizza 'n' Wings
06.2020 - 03.2024
  • Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
  • Coached employees through day-to-day work and complex problems.
  • Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
  • Self-motivated, with a strong sense of personal responsibility.
  • Built strong brand recognition and customer loyalty by delivering high-quality products and services consistently over time.
  • Improved customer satisfaction with exceptional project management skills and timely delivery of products and services.

Education

Manitoba Institute of Trades And Technology
130 Henlow Bay
07.2024

High School Diploma -

Sister High School
1360 Redwood Ave
06.2023

Skills

  • Customer Service
  • Time Management
  • Problem-solving skills
  • Listening Skills
  • Friendly, Positive Attitude
  • Customer Support
  • Entrepreneurial personality
  • Decision-Making
  • Customer Relationship Building
  • Customer Engagement
  • Sales management
  • Networking
  • Client Service
  • Valid Driver's License
  • Social Media Marketing
  • Problem-solving abilities

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Social Media Manager

Delicious Pizza 'n' Wings
05.2023 - 03.2024

Salesperson

Delicious Pizza 'n' Wings
07.2020 - 03.2024

Customer Service Supervisor

Delicious Pizza 'n' Wings
06.2020 - 03.2024

Manitoba Institute of Trades And Technology

High School Diploma -

Sister High School
Irfan Sahota