Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Irfan Hanif

56 Naperton Drive, Brampton,ON

Summary

Regional Sales Manager with 14 years of experience in sales and customer service. Proven track record of driving revenue growth through strategic market analysis and effective team leadership. Skilled in training and mentoring sales teams to exceed targets and enhance customer satisfaction. Sales management professional with several years in business, finance and management roles. Demonstrating passion for building relationships, cultivating partnerships and growing businesses. Outstanding record of achievement for sales revenues, market penetration and territory growth.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Regional Sales Manager

WorldCall Telecom Limited
Lahore, Punjab, Pakistan
10.2024 - 07.2025
  • Developed regional sales strategies, significantly boosting market presence.
  • Analyzed customer feedback to improve service delivery.
  • Met regional sales objectives by developing and implementing promotion strategies, coordinating sales team and servicing key accounts to fortify business relationships.
  • Penetrated new markets by investigating competitor products, services, and trends.
  • Established relationships with key accounts in the region through personal visits and phone calls.
  • Ensured compliance with company policies and procedures related to regional sales operations.
  • Increased revenue generation by collaborating with senior executives to assess regional performance and develop new sales strategies.
  • Coordinated cross-functional teams to optimize departmental sales alignment.
  • Conducted market research to identify and seize new opportunities.
  • Analyzed customer feedback to enhance service delivery methods.
  • Managed client relationships, fostering long-term partnerships and loyalty.
  • Trained junior sales staff on product knowledge to elevate team performance.
  • Implemented sales tracking systems for precise performance monitoring.
  • Generated detailed reports on regional sales metrics, highlighting revenue targets and achievements.

Area Sales Manager

Telenor Pakistan
Faisalabad, Punjab, Pakistan
04.2020 - 09.2024
  • Refined sales tactics by analyzing competitor offerings to enhance positioning.
  • Conducted market research to uncover new sales opportunities and emerging trends.
  • Developed relationships with key clients to strengthen presence in assigned territory.
  • Coordinated promotional activities with marketing teams to support sales strategies.
  • Executed strategic sales plans aligned with corporate objectives to drive revenue.
  • Managed team of sales representatives, maximizing performance to achieve targets.
  • Trained junior sales staff on effective communication and selling techniques.
  • Generated reports on sales volume, revenue growth, and competitive landscape.

Area Manager

United Bank Limited
Sahiwal, Punjab, Pakistan
07.2015 - 09.2025
  • Implemented customer service standards to enhance client satisfaction and retention.
  • Coordinated staff training programs to improve team performance and efficiency.
  • Directed branch operations to ensure compliance with banking regulations.
  • Analyzed market trends to inform strategic decision-making and resource allocation.
  • Oversaw budgeting processes to ensure effective financial management across branches.
  • Supervised employees, ensuring optimal productivity.
  • Promoted positive customer service experiences by promptly resolving conflicts.

Business Development Executive

United Bank Limited
Sahiwal, Punjab, Pakistan
02.2012 - 07.2015
  • Developed and implemented strategic business plans to achieve sales targets and expand customer base in financial services sector.
  • Identified and cultivated new business opportunities through market research and networking.
  • Built and maintained strong relationships with clients, delivering tailored financial solutions.
  • Collaborated with marketing, product development, and operations teams to align with business objectives.
  • Analyzed industry trends and competitor activities to identify growth areas.
  • Led negotiations, prepared proposals, and closed deals to establish long-term partnerships.
  • Provided regular updates on sales performance and market trends to senior management.
  • Monitored regulatory changes in financial services to ensure compliance with standards.

Franchise Manager

Telenor Pakistan
Pakpattan, Punjab, Pakistan
02.2007 - 02.2012
  • Managed franchise operations across multiple locations to ensure adherence to brand standards.
  • Developed training programs for new franchisees, improving operational efficiency.
  • Coordinated marketing initiatives to enhance customer engagement and loyalty.
  • Facilitated communication between corporate and franchise owners for effective collaboration.
  • Oversaw inventory management processes, maintaining optimal stock levels across franchises.
  • Implemented operational procedures that improved service delivery and customer satisfaction.
  • Collected competitive data to establish pricing models for franchise products.

Education

MBA - Marketing

MASTER OF BUSINESS ADMINISTRATION
Islamabad, Pakistan
01-2014

Bachelor of Arts - Political Science

BACHELOR IN ARTS
BZU, Multan
01-2009

Skills

  • Client relationship management
  • Team leadership
  • Sales strategy
  • Market analysis
  • Sales forecasting
  • Performance metrics
  • Business development
  • Revenue generation
  • Problem solving
  • Effective communication
  • Time management
  • Training and mentoring
  • Office administration
  • Document management
  • Meeting planning
  • Managing office supply inventory
  • Customer engagement
  • Human resources

Accomplishments

  • Best Area Sales Manager – Telenor Pakistan -2021
  • Winner Quality of Sales Campaign – Telenor Pakistan
  • Account Opening Campaign – Telenor Pakistan
  • Best Area Manager – United Bank Limited - 2019
  • Nationwide Top Position in UBL Digital Application – United Bank Limited - 2018

Certification

  • Sales Channel Management
  • Business Collaboration in the Modern Workplace
  • Digital Transformation
  • Body Language for Leaders – LinkedIn Learning Information Handling (Cyber Security)
  • Digital Transformation
  • Phishing (Cyber Security)
  • Business Analysis Foundations - LinkedIn Learning Purpose Driven Sales
  • Future of Performance Management – PMI Discovering your strength

Timeline

Regional Sales Manager

WorldCall Telecom Limited
10.2024 - 07.2025

Area Sales Manager

Telenor Pakistan
04.2020 - 09.2024

Area Manager

United Bank Limited
07.2015 - 09.2025

Business Development Executive

United Bank Limited
02.2012 - 07.2015

Franchise Manager

Telenor Pakistan
02.2007 - 02.2012

MBA - Marketing

MASTER OF BUSINESS ADMINISTRATION

Bachelor of Arts - Political Science

BACHELOR IN ARTS

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Irfan Hanif