Irfan Baba

• Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
• Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
• Created a positive work environment by developing team building activities that encouraged collaboration among departments.
• Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.

• Created a positive work environment by developing team building activities that encouraged collaboration among departments.

Creating the annual dealership sales forecasts by estimating total vehicle sales, gross and operating profits as well as expenses for the new-and-used sales departments.

Hiring and monitoring the performance of the department managers, holding weekly sales meetings and conducting sales training.

Meeting with vehicle sales managers to plan and implement objectives for achieving sales and gross profits.

Overseeing standards for displaying and merchandising both new and used vehicles as well as reviewing and initialing all promotions before they are finalized.

Coordinating the appropriate supply of new and used vehicles and ordering/acquiring vehicle inventory accordingly.

Meeting monthly with the dealership’s general manager to review forecasts and profits for each department.

Working directly with the general manager on making recommendations on both short and long-range advertising plans, sales promotions, staffing needs, lease promotions and compensation plans.

Attending to customer complaints, ensuring that a high level of customer satisfaction is obtained.

Auditing all appraisals of trade-in vehicles.

• Managed staff of 16 sales representatives and 5 Business Manager and 3 Sales Managers, providing guidance and support as needed.
• Conducted regular training sessions for new sales personnel.
• Maintained accurate records of all transactions in the company's CRM system.

• Selling Honda Cars

• 1. Product Training
  2. New Model launching
  3. Future Model Evaluation
• 4. Price Positioning
• 5. Market Intelligence and feed back to Toyota Motor Corporation-Head quarters -Japan
  6. Dealer Development