Iresha Fernand

Assisted teachers in classroom supervision and child engagement
– Helped organize and run basic learning activities for preschool-aged children
– Supported daily routines such as snack time, play, and story sessions
– Gained hands-on experience in child development and communication

ADDITIONAL CHILDCARE EXPERIENCE
– Personal experience raising a 6-year-old child with attention to education, nutrition, and care

• Deliver timely service and address customers with a friendly demeanour.
• Handle customer inquiries and resolve complaints with a positive attitude.
• Cross trained in multiple positions.
• Maintain high cleanliness and adhere to health code standards.

• Conducted market research to better understand industry trends and consumer preferences in order to improve targeting efforts.
• Managed and coordinated direct mail, email and telemarketing efforts.
• Mentored junior team members in development of their skills.
• Data Analysis

• Distilled and analyzed sales forecasts to inform strategic marketing decisions.
• Tracked sales data to evaluate performances.
• Executed grants and break-even analyses supporting positive ROI.
• Participated in trade shows, conferences and other networking events to build professional connections.