Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

IRENE TRESA JOSEPH

Vancouver,Canada

Summary

Dedicated and detail-oriented professional with a strong focus on customer service and front desk operations. Known for maintaining accuracy, managing multiple tasks efficiently, delivering exceptional service, and demonstrating strong attention to detail and time management. Able to complete tasks with minimal supervision and committed to confidentiality while contributing to a positive client experience and supporting organizational objectives.

Overview

5
5
years of professional experience

Work History

Front Office Staff

Airavatam Boutiques Hotel
11.2016 - 02.2022
  • Responded to emails from customers seeking assistance or information
  • Handled customer inquiries effectively and guided them to address their needs.
  • Acknowledged and resolved customers' issues, ensuring a positive experience.
  • One month of voluntary experience with mentally challenged children.
  • Experience in basic tailoring.

Education

Master of Business Administration -

University of Canada

Basic Training Diploma - Dementia Care and Counselling

Mahatma Gandhi University
12.2023

B.Com - Cooperative

Mahatma Gandhi University
01.2015

BA - Communicative English

Mahatma Gandhi University
01.2010

Skills

  • Efficient appointment management
  • Customer service coordination
  • Guest support
  • Developmental assistance for children with cognitive disabilities

Interests

  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • I like working with my hands and fixing things
  • Reading

Timeline

Front Office Staff

Airavatam Boutiques Hotel
11.2016 - 02.2022

Basic Training Diploma - Dementia Care and Counselling

Mahatma Gandhi University

B.Com - Cooperative

Mahatma Gandhi University

BA - Communicative English

Mahatma Gandhi University

Master of Business Administration -

University of Canada

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IRENE TRESA JOSEPH