Irene Le
Burnaby,BC
Summary
Student services and academic support professional with experience supporting undergraduate students through academic advising, course planning, and academic policy interpretation in university and independent settings. Background in psychology with strong intercultural and bilingual (English/Mandarin) communication skills. Experienced in managing student records, admissions documentation, and high-volume student inquiries.
Overview
5
5
years of professional experience
Work History
Peer Academic Advising & Student Support Volunteer
Simon Fraser Student Society (SFSS) & Independent Student Support
Burnaby, British Columbia
01.2022 - 12.2023
- Provided peer academic advising to undergraduate students on course selection, academic pathways, and degree planning, supporting successful term-by-term registration and academic progression using SFU student information systems and degree planning tools.
- Explained SFU academic policies, including program requirements, prerequisites, academic standing, and college-to-university transfer pathways, in alignment with Faculty and University regulations.
- Assisted students in understanding transfer credit, program eligibility, and progression requirements, particularly for students transitioning from colleges into SFU.
- Referred students to SFU academic advisors and campus resources when issues extended beyond transactional advising.
- Communicated complex academic information clearly to students and families while maintaining confidentiality and professionalism.
Admissions & Academic Support Liaison(Family-Base)
Independent
Burnaby, British Columbia
05.2023 - 12.2025
- Managed an end-to-end secondary school admissions case for an international student applying to St. George’s School (SGS), coordinating academic records, application documentation, and school communications through to successful admission.
- Acted as the primary liaison between an English-speaking school and Mandarin-speaking parents, ensuring accurate understanding of academic requirements, timelines, and enrollment conditions.
- Explained academic pathways, institutional policies, and progression expectations, supporting informed long-term educational planning.
- Tracked application deadlines, documentation status, and follow-ups, ensuring compliance with institutional requirements.
Administrative Assistant – Marketing & Operations
Kangxin Trading Ltd.
Coquitlam, British Columbia
05.2024 - 07.2025
- Maintained accurate records, documentation, and data systems in compliance with organizational policies and reporting standards to support operational, customer, and management needs.
- Processed and validated 2,000+ records per month, ensuring accuracy and data integrity across multiple reporting systems.
- Prepared weekly and monthly reports used for performance tracking and operational decision-making.
- Supported cross-departmental coordination, scheduling, and documentation, contributing to efficient service delivery.
- Managed confidential records and files, ensuring compliance with internal documentation standards.
Research Assistant
Simon Fraser University Sleep & Circadian Neuroscience Lab
Burnaby, British Columbia
03.2022 - 01.2023
- Managed large student research datasets (10,000+ observations) with a strong focus on accuracy, confidentiality, and documentation standards.
- Prepared structured reports and summaries for faculty, supporting academic analysis and decision-making.
- Maintained organized systems for records, study materials, and internal documentation.
Administrative & Research Assistant (Intern)
Shanghai Long Yun Cultural Creation and Technology Group Ltd.
Shanghai, China
01.2021 - 02.2022
- Coordinated communication between internal teams and external partners, maintaining accurate records of project activities.
- Performed data entry, record management, and documentation for client and project files.
- Supported expense tracking, invoice preparation, and reporting, ensuring financial and project records were complete and audit-ready.
Education
Bachelor of Arts - Psychology
Simon Fraser University
Burnaby, BC12-2023
Skills
- Academic advising and student support
- Course planning and registration
- Policy interpretation and program requirements
- Transfer advising and pathway guidance
- Admissions and application assistance
- Records management and documentation
- Referral management and follow-up
- Bilingual communication (English / Mandarin)
- Data reporting and analysis (Excel, Google Sheets)
- Confidentiality and service-oriented communication
Activities
Kids Ministry Volunteer — Forest City Church
Burnaby, BC | 2024–Present
- Supported weekly children's programs by assisting with event setup, registration, and activity coordination.
- Helped maintain a safe and welcoming environment by following check-in procedures and supporting parent communications.
- Collaborated with church staff and volunteers to deliver engaging programming for families and young children.
- Contributed to a community-focused non-profit organization, demonstrating reliability, empathy, and service-oriented values.
Timeline
Administrative Assistant – Marketing & Operations
Kangxin Trading Ltd.
05.2024 - 07.2025
Admissions & Academic Support Liaison(Family-Base)
Independent
05.2023 - 12.2025
Research Assistant
Simon Fraser University Sleep & Circadian Neuroscience Lab
03.2022 - 01.2023
Peer Academic Advising & Student Support Volunteer
Simon Fraser Student Society (SFSS) & Independent Student Support
01.2022 - 12.2023
Administrative & Research Assistant (Intern)
Shanghai Long Yun Cultural Creation and Technology Group Ltd.
01.2021 - 02.2022
Bachelor of Arts - Psychology
Simon Fraser University