Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Irene Jobin

Vancouver,BC

Summary

Dedicated Medical Office Assistant (MOA) graduate with a strong foundation in medical office procedures, patient care, and administrative support. Experienced in maintaining clean, safe, and organized environments through previous roles as a custodian and caregiver, demonstrating a keen eye for detail and commitment to health and safety. Passionate about providing excellent patient service, ensuring efficient office operations, and supporting healthcare professionals. Seeking an opportunity to apply my skills in medical office, clinic, or hospital setting while continuing to grow in the healthcare field.

Overview

13
13
years of professional experience
1
1
Certificate

Work History

Custodian

Union Gospel Mission Women and Families
01.2018 - Current
  • Maintain a clean,safe, and structured environment in a treatment facility for women with addiction
  • Built positive relationships with residents thorough daily interactions, providing a respectful and non-judgemental presence.
  • Observed and understood crisis situations, responding appropriately by seeking support from trained staff.
  • Supported the overall mission of the facility by fostering a welcoming and supportive space.
  • Worked in a treatment setting supporting women in addiction recovery.

Community Service Worker (Practicum 320 Hours)

Union Gospel Mission
12.2019 - 12.2019
  • Provided direct support to individuals facing homelessness and addiction.
  • Assisted clients in accessing community resources, housing, and employment programs.
  • Developed rapport with individuals in crisis, offering emotional support in a professional manner.
  • Maintained confidentiality and adhered to ethical guidelines in all client interactions.

Dishwasher

Coast Restaurant
08.2017 - 12.2017
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.

In-Home Nanny

Branka Ralph
07.2015 - 06.2017
  • Boosted language development through reading aloud, storytelling, and engaging conversations with the children.
  • Enhanced children''s emotional well-being by providing consistent and nurturing care.
  • Supported families by managing household tasks such as laundry, light cleaning, and errand running.
  • Fostered a safe and stimulating environment for the children, implementing age-appropriate activities.
  • Safeguarded children during travel by adhering to car seat safety guidelines and maintaining vigilance during outings.
  • Collaborated with parents on establishing routines that fostered independence and self-discipline in children.

Caregiver

Edwin Lim- ALS Patient
01.2012 - 06.2015
  • Provided compassionate, personalized care to individual with physical and emotional needs.
  • Assisted client with daily living activities such as bathing, dressing, meal preparation, and medication reminders.
  • Supported client with mobility, transfers, and use of assistive devices.
  • Built trusting relationships by providing emotional support and companionship.
  • Monitored client well-being, recognizing signs of distress and reporting concerns to appropriate family members or healthcare providers.
  • Maintained a safe, clean, and organized living environment.

Education

Medical Office Assitant With Health Unit Clerk-

Academy of Learning Career College
Vancouver, BC
07-2022

Community Service Worker- Diploma

Academy of Learning Career College
Vancouver, BC
11-2019

Skills

  • Knowledge of medical terminology, office procedures, and patient confidentiality
  • Experience with appointment scheduling, patient intake, and medical record management
  • Proficient in Microsoft Office *Word, Excel, Outlook) and data entry
  • Familiar with Electronic Medical Records (EMR) system
  • Strong customer service and communication skills for patient interaction
  • Understanding of infection control and workplace safety from custodial and caregiving experience
  • Ability to work independently and as part of a team in fast-paced environments
  • CPR and First Aid Certified

Languages

English
Full Professional
Arabic
Limited Working

Certification

WHMIS

Crisis Intervention Training

Thoughts Patterns for Successful Career


Timeline

Community Service Worker (Practicum 320 Hours)

Union Gospel Mission
12.2019 - 12.2019

Custodian

Union Gospel Mission Women and Families
01.2018 - Current

Dishwasher

Coast Restaurant
08.2017 - 12.2017

In-Home Nanny

Branka Ralph
07.2015 - 06.2017

Caregiver

Edwin Lim- ALS Patient
01.2012 - 06.2015

Medical Office Assitant With Health Unit Clerk-

Academy of Learning Career College

Community Service Worker- Diploma

Academy of Learning Career College

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Irene Jobin